Northeast Psychological Wellness is a New York–based group mental health practice seeking a fully remote, part-time Administrative Assistant & Medical Billing Specialist to support a growing team of psychotherapists alongside other full-time and part-time administrative team members.
This is an as-needed W-2 position starting at approximately 5 hours per week, with the potential to increase to 10+ hours per week as training and practice needs evolve.
Schedule & Availability
- Flexible schedule
- Candidate may choose their working hours
- Must be available at various times Monday–Friday between 9:00 AM–5:00 PM EST
- Occasional weekend availability is a plus but not required
You will be joining an established administrative team, providing additional support to meet the needs of a busy, fully remote mental health practice.
Responsibilities
- Answer phones and relay messages
- Respond to patient inquiries via email
- Schedule and confirm appointments
- Create and maintain electronic patient charts
- Navigate SimplePractice EHR (prior experience preferred)
- Verify insurance benefits
- Submit electronic insurance claims
- Post payments and follow up on unpaid or denied claims
- Maintain administrative spreadsheets
- Attend meetings as needed
- Collaborate with clinicians and administrative staff
Qualifications
- Bachelor’s degree preferred
- At least 1 year of medical or behavioral health billing experience
- Experience with in-network and out-of-network billing
- Familiarity with New York billing requirements
- Experience working in a medical or behavioral health setting
Skills & Attributes
- Highly organized and detail-oriented
- Strong written and verbal communication skills
- Comfortable working independently in a remote environment
- Proficient with Microsoft Office, Excel, or Google Workspace
- Able to learn new systems quickly
- Professional, reliable, and patient-focused
- Strong commitment to confidentiality and HIPAA compliance
Important Notes
- This is a W-2 employee position (not 1099).
- A cover letter is required. Applications without a cover letter will not be reviewed.
- Please do not call the office directly.
- Apply via Indeed or email your resume and cover letter to admin@northeastpsychological.com.
Job Type: Part-time
Pay: $22.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
- Retirement plan
Application Question(s):
- In which state do you reside?
- Have you worked at a mental/behavioral health company before? If so, please describe your role and experience.
- Please describe your customer service experience, especially as it relates to working within the mental health or medical field.
- Do you have experience with both in-network and out-of-network billing?
- Which EHRs/EMRs do you have experience working with?
- What else would you like to share that would be helpful in determining if you'd be a good fit for this position?
- Please describe your experience with behavioral health or medical billing.
- Which days and times would you be available to work?
Work Location: Remote
