We are looking for a detail-oriented Administrative Assistant to join our team in Nashville, Tennessee. This is a long-term contract position that combines both onsite and remote work, offering a dynamic and flexible environment. The role involves supporting critical systems, delivering training, and contributing to continuous improvement initiatives while maintaining strong organizational and communication skills.
Responsibilities:
• Review and process submitted materials to ensure they meet accuracy and compliance standards.
• Organize, maintain, and update documents and records within assigned systems.
• Route workflow items for review and approval to support operational processes.
• Manage routine communications, notifications, and status updates to stakeholders.
• Follow up on pending tasks or requests to ensure timely completion.
• Monitor operational metrics and provide reports as needed.
• Compile and prepare data for routine and ad hoc reporting requirements.
• Develop and maintain system documentation, guides, and reference materials.
• Provide user training, support, and guidance on processes and system functionality.
• Investigate and troubleshoot workflow or process issues to ensure smooth operations.
• Proficiency in Microsoft Office tools, including SharePoint, Word, Excel, PowerPoint, and Teams.
• Strong written and verbal communication skills.
• Exceptional organizational skills and the ability to manage multiple tasks effectively.
• Keen attention to detail to ensure accuracy in all tasks.
• Ability to build collaborative relationships and work across various levels of the organization.
• Experience with workflow processes and decision-making in administrative settings.
• Familiarity with KPI reporting and compliance standards.
• High school diploma or equivalent education required.
