Business Manager & Executive Assistant Role Description – Consulting and Coaching Industry:

Seeking an experienced Executive Assistant and Business Manager to provide comprehensive support to the CEO and consultants/executive coaches. Showcase expertise in administration management, coordinating and managing client interactions, social media and internet site management, and overseeing efficiencies and internal process management. Join us and make a significant contribution to this energetic, dynamic, and growing business. This is a part time/contract (~20 hour a week) position.

Requirements:

Minimum of 5 years of executive-level support experience, including internal project management, calendar management, meeting coordination, development and editing of marketing materials, social media development, project management and administrative tasks.
Demonstrated ability to lead work independently, efficiently managing priorities and completing projects and tasks with self-sufficiency and resourcefulness.
Excellent attention to detail, with strong written and verbal communication skills for accurate and professional correspondence.
Excellent client relationship management skills.
Background in directly supporting leaders, contributing to their success through comprehensive support and collaboration that leads to greater client success.

Executive Support:

Orchestrate CEO's information flow, schedule (250+ appointments/year), and stakeholder relations, acting as their trusted advisor and conflict resolver.
Serve as the first point of contact, proactively addressing internal and external inquiries via email, phone, and video conference.
Manage client data and contacts.
Develop and implement consultant(subcontractor) onboarding.

Project Management:

Establish goals, manage resources, and execute multiple tasks concurrently to achieve business objectives efficiently. Plan agendas for internal meetings
Set and manage internal deadlines for key projects – social media, marketing, development of toolkits, etc.
Thrive in dynamic situations, seamlessly adapting to change and navigating ambiguity.

External Partnerships:

Manage external leader interactions, handle client invoicing and reconciliations.
Ensure client response times are met through collaborative planning and monitoring.
Review/edit client deliverables – e.g. surveys, survey analysis, presentations.

Communication & Content Creation:

Clearly communicate plans for internal business initiatives.
Prepare for and edit high-quality documents for executive meetings, presentations, and reports.

Information, Technology, and Social Media:

Maintain comprehensive 360° view of all internal and client projects, including financial data, project timelines, and key milestones.
Lead social media presence, develop marketing materials, and manage website updates.
Analyze and improve internal processes, implementing and fostering adoption of productivity tools.

Manage Marketing Strategy and Plan

Create marketing timeline, roll out and keep milestones on track.
Craft Engaging Content & Manage Multi-Platform Presence.
Create compelling text, image, and video content tailored to each platform's audience and trends.
Schedule and publish posts across relevant social media channels (e.g., Facebook, Instagram, Twitter, LinkedIn).
Monitor post messaging performance and adapt strategies based on engagement metrics.

Financial Management:

Manage accounts payable/receivable, ensuring accuracy and promptly notifying the CEO of discrepancies.

Foster Community & Drive Interactions:

Respond to comments and messages promptly and professionally.
Proactively engage with followers, sparking conversations and building brand loyalty.

Analyze & Report on Social Media Performance:

Track key metrics (e.g., followers, reach, engagement) and report on social media ROI.
Identify trends and insights to inform future content strategy and audience targeting.
Stay up-to-date on evolving social media algorithms and best practices.

Resource management and team support:

Provide support to remote teams, fostering collaboration and communication.
Identify and address challenges faced by remote workers and proposing solutions.
Identify, onboard and leverage scheduling tool for coaches.
Maintain confidentiality of the business operations.

Data analysis and performance tracking:

Collect and analyze data on operational performance metrics, identifying areas for improvement.
Develop and implement key performance indicators (KPIs) to track progress and measure success.

Scalability and growth planning:

Develop approaches to adapt and scale operational processes as the company grows.
Identify and implementing necessary changes to accommodate increasing team size and workload.
Establish and refining efficient operational processes, communication protocols, and project management.

Data analysis and performance tracking:

Report financial and operational insights to leadership to inform strategic decisions.

Vendor management and external partnerships:

Evaluating and selecting vendors for operational needs, preparing contracts, and managing relationships.
Collaborating with external partners and ensuring smooth integration with internal processes.

Job Type: Contract

Pay: $24.00 - $26.00 per hour

Expected hours: 15 – 20 per week

Benefits:

Flexible schedule

Schedule:

Monday to Friday

Location:

St. Louis, MO (Required)

Work Location: Remote

Confidential

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Business Manager and Executive Assistant