We are looking for someone who is motivated, thrives in a business atmosphere, and enjoys working as a part of a team. The ideal candidate for this position is detail oriented, focused, organized, and able to provide superior customer service.
Responsibilities:
- Processing a high volume of orders on a daily basis with an understanding of specific requirements for each order/customer
- Reviewing orders for accuracy
- Providing customers with timely responses to questions on order status, tracking, and other general inquiries
- Managing online customer orders and associated data via EDI portals
- Generating internal reports to sales and production teams
- Regularly communicating with the warehouse to ensure customer satisfaction
- Invoice orders daily, weekly, and as needed
- Supporting sales and marketing team as needed
- Handling other general office duties including being able and willing to successfully rotate tasks within the department as needed
Requirements:
- High degree of proficiency and proven past experience in the areas of data entry using software, online portals, spreadsheets, etc.
- Previous experience with ERP software
- Proficiency with Word, Excel, Outlook and Adobe Acrobat
- Excellent verbal and written communication skills
- Attention to detail and excellent time management skills
- Experience in a customer service and order processing environment preferred
- Work in person in an office setting with sitting, standing, walking, answering the phone, using computers, and lifting office boxes
- Ability to follow written, audio, visual, and verbal directions.
- Masks may be required in common areas pending current local health department guidelines
- Clock in/out on Browser based time clock
- Attendance Policy
- Drug and Alcohol Policy
- Communication Policy
Benefits
- Excellent weekly pay
- Safe work environment
- Multiple shifts are offered from early morning to night and no experience is required.
- You will have ample opportunity for growth
- Part-time offered - pick the days you wish to work
- A commitment to promote from within
