About Us:
FirstLight Home Care is a leading home care company dedicated to our caregivers and staff. We envision a world in which all adults may age with comfort, dignity, and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that families have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.
Role Overview:
As an Office Assistant at FirstLight of Glen Rock, you will be responsible for supporting the smooth operation of our office through a variety of administrative tasks. In this role, you’ll collaborate closely with different departments to ensure efficient scheduling, customer support, and file management. This position is fully remote, providing you with the flexibility to work from anywhere while still contributing to our mission of delivering compassionate care.
Key Responsibilities:
- Perform data entry, manage files, and organize documents.
- Assist with scheduling appointments and maintaining calendars.
- Greet and assist visitors, answer phone calls, and respond to inquiries.
- Assist in the recruitment, onboarding, and hiring of caregivers.
- Provide customer support, addressing inquiries or concerns as they arise.
- Assist with medical receptionist duties as needed.
Qualifications:
You're a great fit if you have the following skills.
- Proficient computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong typing skills and attention to detail.
- Previous experience in a clerical or administrative role is preferred.
- Knowledge of medical office procedures is a plus.
- Excellent customer service and phone etiquette.
- Ability to multitask and prioritize tasks effectively.
- Strong organizational and time management skills.
- Experience in event planning is a bonus.
Bonus If You:
- Have experience with customer relationship management (CRM) software.
- Able to communicate effectively in a second language.
Employment Type & Availability:
This position is Full-Time, Monday through Friday.
Location:
This position is fully remote and open to any candidate in the USA.
Why You’ll Love Working Here:
At FirstLight of Glen Rock, we prioritize our caregivers and staff. Our team is dedicated to providing reliable, compassionate care and fostering an environment that emphasizes growth and integrity.
