Wellness in Psychiatric NP is seeking a detail-oriented and compassionate Remote Medical/Office Assistant to support a busy Psychiatric Nurse Practitioner (PMHNP) in private practice. This is a PRN/contract position ideal for someone with healthcare administrative experience who thrives in a fast-paced, independent work environment.
Responsibilities:
- Verify insurance eligibility and process billing for psychiatric services
- Schedule and manage patient appointments, cancellations, and reminders
- Communicate with patients via phone, email, or patient portal in a professional and empathetic manner
- Support EMR/EHR documentation, including chart preparation and record management
- Ensure compliance with HIPAA regulations at all times
- Coordinate referrals and prior authorizations as needed
Qualifications:
- Prior experience in a medical or psychiatric office setting strongly preferred
- Familiarity with EMR/EHR platforms (e.g., SimplePractice, Kareo, or similar)
- Knowledge of insurance verification and mental health billing codes (CPT)
- Excellent written and verbal communication skills
- Ability to work independently and maintain strict patient confidentiality
- Reliable internet connection and a private, distraction-free workspace
