StoneLink Marble & Granite Corp is seeking an Administrative Support Specialist to join our dynamic team. With over 20 years of experience in the countertop business, we pride ourselves on delivering excellent services through highly qualified professionals. Our commitment to quality and customer satisfaction positions us as a leading provider of countertops, vanity tops, and fireplace surrounds, utilizing top brands in marble, granite, quartzite, soapstone, and solid surfaces. The Administrative Support Specialist will play a vital role in our operations, ensuring that our team's administrative functions run efficiently while supporting our mission of providing outstanding service and quality products to our customers. This is an excellent opportunity for an organized, detail-oriented individual who thrives in a fast-paced environment to become part of a company that values dedication and expertise. Join us and contribute to delivering high-quality, custom solutions with on-time fabrication and installation that is backed by our fast turnaround, while being a part of a team that prioritizes both excellence and customer satisfaction.
Responsibilities
- Provide administrative support to the management team and other departments as needed.
- Assist in the coordination of daily operations, ensuring smooth workflow and effective communication.
- Maintain accurate records and files, including customer orders, invoices, and project documentation.
- Handle customer inquiries and provide timely responses to ensure high levels of customer satisfaction.
- Support the scheduling of appointments, meetings, and project timelines to optimize resource allocation.
- Prepare and process correspondence, reports, and presentations for various stakeholders.
- Perform basic accounting tasks, such as tracking expenses and processing payments.
Requirements
- Proven experience in an administrative support role, preferably in the consumer services industry.
- Strong organizational skills with the ability to multitask and manage competing priorities.
- Excellent verbal and written communication skills, with a customer-focused mindset.
- Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace) and basic accounting software.
- Attention to detail, with a commitment to producing accurate and high-quality work.
- Ability to work independently as well as part of a collaborative team environment.
- Strong problem-solving skills and the ability to handle unexpected challenges effectively.
