Job Title: Operations & Executive Support Manager
Department: Administration
Reports to: Executive Director
Location: Remote
FLSA Classification: Exempt
Employment Type: Full-time
Salary: $60,000 - $80,000 per year
About American Wild Horse Conservation
STAY WILD. Keep Wild Horses and Burros Wild.
American Wild Horse Conservation (AWHC) is the nation’s leading nonprofit protecting wild horses and burros on public lands and trusted wild horse conservation experts. Our purpose is to keep America’s promise to wild horses and burros. We honor and uphold their federal protections under the Wild Free Roaming Horses and Burros Act of 1971 and work to ensure humane, sustainable management through advocacy, public reform, and on-the-range conservation programs. Through collaboration with lawmakers, scientists, advocates, and communities, AWHC is building a future where wild horses and burros can thrive on the western landscapes that define our national heritage. We value Integrity, Grit, and Humanity.
Position Summary
This role is the operational heartbeat of AWHC—ensuring the executive director, leadership team, and board function smoothly, efficiently, and with trust. The operations & executive support manager is part executive assistant, part office manager, part organizational glue—holding systems, schedules, documentation and culture together.
Key Responsibilities
Executive Support
- Manage Executive Director’s calendar, inbox triage, meeting preparation, follow-ups, and travel logistics
- Draft correspondence, board communications, and briefing materials
- Coordinate donor meetings and scheduling
- Maintain confidentiality and discretion in all matters
Office & Organizational Operations
- Oversee day-to-day administrative operations including vendor management, subscriptions, file systems, and document control.
- Maintain centralized organizational calendars, deadlines and workflows
- Track contracts, insurance policies, compliance requirements, and renewal schedules
- Serve as first point of contact for internal operational questions.
- Route incoming mail and documents to appropriate staff members
Board & Governance Support
- Coordinate board meetings including scheduling, agenda preparation, minute-taking, materials distribution, and follow-ups
- Maintain board rosters, committee lists, and governance documentation
Culture & Team Enablement
- Maintain personnel files and ensure HR documentation compliance
- Coordinate onboarding and offboarding logistics including equipment provisioning, system access, and required documentation
- Support internal announcements and team rituals
- Champion organizational health and internal communications rhythm
Special Projects
- Support event logistics, retreats, leadership offsites, and partner convenings
- Assist with cross-departmental project management
Success Metrics (Examples)
- Executive satisfaction & responsiveness
- Board meeting readiness and follow-through
- Reduction in missed deadlines or dropped tasks
- Team feedback on operational clarity
Qualifications
- 5+ years in executive assistant, office management, or operations roles, preferably at a nonprofit
- Exceptional organization, follow-through, and discretion
- Comfort operating in fast-changing nonprofit environments
- Tech savvy with G-Suite, Slack, Zoom, CRMs and project management tools
- Strong written communication skills
Schedule and Work Environment
Typical Schedule: Monday through Friday, 8 a.m. – 5 p.m. local time. Reasonable accommodations will be provided as required by law.
Equal Employment Opportunity
American Wild Horse Conservation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made based on qualifications, merit, and organizational need without regard to race, religion, gender, identity, sexual orientation, national origin, disability, or veteran status.
