Job Overview
We are seeking a professional and organized Secretary/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and managing administrative tasks efficiently. The ideal candidate will have strong office management skills, be proficient with computer applications, and possess excellent communication abilities. Bilingual skills are a plus to serve a diverse clientele. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.
Duties
- Greet visitors and clients at the front desk with professionalism and courtesy
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools
- Handle data entry, filing, and document proofreading to ensure accuracy and organization
- Maintain office supplies inventory and order necessary materials
- Assist with bookkeeping tasks using QuickBooks or similar software
- Provide customer support via phone, email, or in person, ensuring excellent service standards
- Support office management activities including organizing files, managing correspondence, and supporting administrative projects
- Perform clerical duties such as typing, photocopying, and maintaining records with high attention to detail
Experience
- Previous office experience or administrative support roles preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and front desk operations is desirable
- Familiarity with QuickBooks or bookkeeping software is a plus
- Bilingual abilities are advantageous for communicating with diverse clients
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent phone etiquette and customer service skills required
- Experience in medical or dental receptionist roles is beneficial but not mandatory
- Personal assistant or office management experience will be considered an asset
- Typing speed of at least 50 words per minute preferred
This role requires a professional demeanor, strong organizational abilities, and excellent communication skills to effectively support our office operations. We value candidates who are detail-oriented, proactive, and committed to providing outstanding customer service.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
Work Location: Remote
