Responsibilities:
The HR Administrative Support Coordinator plays a crucial role in ensuring the smooth operation of the HR department. This position involves providing administrative support, assisting with recruitment, onboarding, training, and compliance assurance. The HR Support Specialist reports directly to the HR Operations Manager and supports team members to maintain efficient HR processes and foster a positive work environment.
Essential Functions and Work Responsibilities
Functional Category: HR Administrative Support
Estimated Percent of Time Spent: 70%
Maintain and update employee and contractor records, including personnel files and HR databases.- Answer employee questions regarding HR policies, benefits, and other inquiries via the HR Inbox.
- Provide support for HR-related processes such as performance evaluations and employee training.
- Support employee events and recognition programs.
- Participate in the development and implementation of HR policies and procedures.
- Complete system changes based on personnel changes and requests.
- Execute monthly reporting to key business partners.
- Manage incoming requests via phone, email, or other sources to respond promptly to employee requests or external parties.
- Perform ad hoc duties as assigned.
- Answer and document incoming HR calls to capture data within ServiceNow.
- Complete internal transfers from iCIMS to ADP and communicate with impacted departments.
- Handle employees move requests from finance to align with the accounting department.
- Primarily responsible for responding to HR inquiries received through HR Answers daily. This includes, but is not limited to, transferring inquiries to appropriate departments, providing education, partnering with employee relations, and extracting data from HR Answers to capture and analyze incoming information and requests.
Functional Category: Personnel File Compliance Auditing
Estimated Percent of Time Spent: 30%
Assist in conducting internal HR audits of personnel files routinely.- Review employee and contractor files, reporting missing information to HR management.
- Support Onboarding teams in performing routine audits of required personnel documentation in accordance with federal and state guidelines.
Travel Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
REQUIRED
Education
- High School or GED required. Associate’s degree in business or a related field from an accredited college/university or an equivalent number of years’ experience.
Work Experience and Qualifications
- Minimum of 2 years of experience as a HR assistant, HR Coordinator or similar title, preferably in a healthcare or related environment; or equivalent combination of education and experience.
- Basic understanding of HR regulations regarding employee data and file privacy
Preferred
- Hands-on experience using ADP Human Resources Information System
Other Knowledge Skills and Abilities Required
Computer Skills
- Must be computer proficient and possess experience with Microsoft Word, Excel, and Outlook.
- Must be able to quickly learn specific software and new applications.
Language Skills
- Ability to read, analyze and interpret regulations and other documents.
- Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
- Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
- Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.
Reasoning Ability
- Ability to define problems, collects data, establish facts, and draw valid conclusions.
Other Skills and Abilities:
- Able to establish and maintain cooperative and positive working relationships.
- Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.
- Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.
- Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.
Benefits:
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
Applicants are considered until the position is filled.
Posted Pay Range: $24.42-$30.53 Additional Information:
Compensation Disclaimer
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Agency Disclaimer
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
