Beck Commercial Roofing is one of the fastest-growing commercial roofing companies in the region, and we are looking for a driven, detail-oriented Assistant Office Manager to support our operations, communication, documentation, and insurance follow-up workflow. This role is critical for keeping projects organized, ensuring seamless communication between internal teams and external partners, and helping maintain accurate data across all platforms.
The ideal candidate is a self-starter, highly organized, proactive, and comfortable managing multiple tasks and deadlines in a fast-paced environment.
Key Responsibilities
Insurance & Documentation Coordination
* Handle email follow-ups with insurance companies to obtain updates, approvals, and required documentation.
* Serve as a liaison between Beck Commercial Roofing and insurance representatives, engineers, attorneys, public adjusters (PAs), and third-party partners.
* Learn and utilize Xactimate and Symbility for estimating and insurance documentation.
* Prepare and write estimates as needed.
Communication & Team Support
* Maintain effective, professional communication via email and phone.
* Keep consistent contact with sales representatives regarding the status of their individual jobs.
* Ensure all internal and external parties receive timely updates.
Project & Workflow Management
* Maintain accurate and updated information in Leap, including verifying that all paperwork, photos, estimates, and job documents are properly uploaded.
* Organize and manage the backlog of jobs, ensuring no pending tasks fall through the cracks.
* Schedule regular follow-ups and ensure all deadlines are met.
* Assist with internal tracking systems and operational workflow improvements.
Administrative & Operational Excellence
* Exhibit problem-solving skills to handle daily challenges efficiently.
* Balance multiple tasks at once while staying organized and proactive.
* Identify inefficiencies and assist in implementing streamlined processes.
Qualifications
* Experience in roofing, construction, insurance claims, or related fields (preferred but not required).
* Strong written and verbal communication skills.
* High proficiency with email management, follow-up systems, and workflow tools.
* Ability to multitask effectively in a fast-paced environment.
* Strong attention to detail and organizational abilities.
* Willingness to learn Xactimate and Symbility (training provided).
* Tech-savvy and comfortable working within software systems like Leap and CRM tools.
What We Offer
* Competitive compensation
* Growth opportunities inside a rapidly expanding company
* Training in premium industry software (Leap, Xactimate, Symbility)
* A high-performing, supportive team environment
* Opportunities to gain expertise in insurance, commercial roofing, and project management
Job Type: Full-time
Pay: $45,348.31 - $54,613.02 per year
Work Location: Remote
