At My Painter & Exteriors, we’re a high-end painting and exteriors company with a reputation for 5-star service and the best client experience in the industry. We’re seeking a reliable and motivated Remote Administrative Coordinator to join our growing team. This role is perfect for someone who thrives in a fast-paced, customer-facing position and loves keeping things organized and efficient.
Key Responsibilities
- Customer Calls: Answer inbound calls with professionalism and warmth, acting as the first point of contact.
- Call Management: Filter and direct calls to the right team member.
- Client Experience: Ensure every customer interaction is positive and memorable.
- Cross-Selling: Introduce and promote additional services to new and existing customers.
- Tracking & Reporting: Log and track new inquiries, cancellations, unqualified leads, and follow-up needs.
- Appointment Support: Confirm, reschedule, or update customer appointments as needed.
- Team Collaboration: Support the sales and operations team with clear communication and accurate updates.
Qualifications
- Previous administrative or customer service experience preferred.
- Excellent verbal communication and phone skills.
- Highly organized with strong attention to detail.
- Comfortable using CRM/scheduling tools (training provided).
- Positive, professional, and dependable.
- Must be available during regular business hours, Monday–Friday.
What We Offer
- Fully remote position with flexible work-from-home convenience.
- $15 – $20 per hour, based on experience.
- Consistent Monday–Friday schedule (no nights or weekends).
- Supportive team culture and growth opportunities.
- Training provided with room for career advancement.
Ready to grow with a company that values people and client experience? Apply today!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Vision insurance
Work Location: Remote
