About Us
Elm Grove Companies is a trusted leader in property management, dedicated to providing exceptional service to residents, owners, and business partners. We’re looking for a proactive, detail-oriented Bilingual Office Assistant to support our property management team and ensure smooth daily operations.
Position Summary
The Bilingual Office Assistant will serve as the first point of contact for tenants, property owners, and vendors—handling administrative tasks, coordinating maintenance requests, and assisting with lease and accounting documentation. This position requires strong organizational skills, excellent communication, and fluency in both English and Spanish to effectively support our diverse client base.
Key Responsibilities
Greet and assist tenants, visitors, and vendors in a professional manner.
Answer phones and respond to emails in both English and Spanish.
Process lease applications, renewals, and other tenant documentation.
Maintain and update property management records and databases.
Assist with scheduling maintenance work orders and follow-up communications.
Support rent collection and bookkeeping processes.
Prepare reports, correspondence, and meeting materials.
Translate documents or communications as needed.
Provide general administrative support to the property management team.
Qualifications
High school diploma or equivalent required; associate degree preferred.
Minimum of 1–2 years of office or administrative experience (property management or real estate preferred).
Fluent in both English and Spanish (verbal and written).
Strong computer skills (Microsoft Office, Google Workspace, and property management software a plus).
Excellent interpersonal, communication, and multitasking abilities.
Professional demeanor and customer service mindset.
Benefits
Competitive pay and performance bonuses
Health, dental, and vision insurance
Paid time off and holidays
401(k) retirement plan with employer match
Opportunities for professional growth and development
