*Job Summary*
We are seeking a detail-oriented and organized Receptionist/Billing Coordinator to join our team. The ideal candidate will be responsible for answering the phone and handling various administrative tasks while providing exceptional customer support.
*Duties*
- Answer phone calls and perform client intake.
- Schedule appointments and manage calendars.
- Handle client inquiries and provide excellent customer service.
- Send and receive invoices and handle other billing matters.
- Provide administrative support such as data entry, proofreading, and document preparation.
- Utilize computer skills to perform various office tasks efficiently.
*Requirements*
- Must be able to work 9am-5pm PST.
- Outstanding phone etiquette.
- Bachelor's degree.
- Minimum 2 years of customer service experience.
- Excellent writing and proofreading skills.
- Attention to detail and organization.
- Minimum 2 years experience in MS Word, File Explorer, Outlook, and Adobe.
- Experience with Clio, Bill.com and Estate Planning is a plus but not required.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Application Question(s):
- Are you able to work M-F 9am-5pm PST?
Education:
Experience:
- Bookkeeping: 1 year (Preferred)
- Microsoft Outlook: 2 years (Required)
- Writing skills: 1 year (Required)
- Customer service: 2 years (Required)
Work Location: Remote