This position is a salary grade 10E, reports to Scott Berkebile and is located in the Dallas, TX area. Fully-remote (Field)
Current VWGoA employees applying for a promotion into management (People Leader & Expert levels) must also meet the Access/Appointment Criteria requirements to be considered for this position. For more information on these requirements, please click here.
"
Vorsprung durch Technik" or, "Progress through Technology" is our company ethos and is the core belief that drives the development of every Audi vehicle. It inspires the innovative solutions, revolutionary engineering and progressive design that have become synonymous with the Audi name. And it reminds us to challenge ourselves, rewrite the rules from time to time and always fuel our pioneering spirit. The spirit that sets us apart on the racetrack and the open road. In our relentless pursuit to become the number one premium car brand in America, we need employees who share in this spirit of challenging the status quo in everything that we do.
Role Summary
- New and CPO Vehicle Sales & Marketing: Work with dealers to develop and implement action plans to achieve dealer, area, and regional new vehicle sales objectives.
- Sales Satisfaction Index (SSI): Assist area dealerships' with customer sales experience performance as measured by SSI.
- Wholesale and Distribution Objectives: Work with area dealers to develop strong inventory management processes and procedures to fulfill wholesale objectives and meet aged vehicle policies for all vehicle lines.
- Market Share: Grow Market Share within the Area by driving new and used Audi retail sales.
- Loyalty: Establish a sound strategy to increase and maintain Dealer and Brand loyalty at all dealers throughout the Area.
- Program development: Develop Area programs using budget allotted to drive Area business and achieve Area metrics.
- Training: Ensure that area dealerships meet sales and product related certification and training requirements.
- Modern Retail: Work with area dealers to implement digital retail tools and processes to elevate the consumer experience including but not limited to the fundamentals of “Audi at Your Door”.
- Work collaboratively with AASM and specialists to develop strategy geared toward accomplishing Area objectives.
Role Responsibilities
- Ensure dealers understand and implement corporate sales and marketing programs.
- Evaluate dealer inventory and pipeline orders to determine breakdowns in supply vs. demand; resolve supply/demand issues with Region Operations Managers and dealers.
- Monitor dealer compliance with vehicle allocation process.
- Coordinate local and regional representation at auto shows throughout assigned geography.
- Assist dealer with overall effectiveness of CRM (e.g., prospecting, lead generation & disposition and dealer loyalty).
- Ensure a dealer lease-end process is in place and well executed.
- Work closely with AASM to locate vehicles for trade assists and collateral exchanges.
- Review relevant monthly sales reports with Dealer Sales Managers and develop strategies for deficiency improvement.
- Identify sales problems and develop detailed action plans with Sales Managers to resolve concerns.
- Ensure implementation of major technical solutions and process improvements (e.g., action items resulting from Dealer Process Consultant visit).
- Monitor and assist dealer personnel in meeting training and certification requirements.
- Monitor dealer compliance with Audi sales policies (e.g., submission of sales data within 3 business days).
- Monitor dealer attainment of new car loyalty objectives and provide coaching and council to dealers who are not meeting expectations.
- Deliver operational excellence as defined in regional and national KPIs.
- Develop Area wide incentive programs and dealership contests within budget to effectively drive intended sales results.
- Develop weekly new and CPO sales forecast, and complete a weekly business conditions recap for each market within the Area.
- Assist with the execution and management of dealer ad group and budget.
- Develop SSI strategy and execute to achieve objectives.
- Manage each dealer’s tier three advertising spend through a sound strategy.
- Collect and evaluate monthly dealer marketing plans to ensure aligned strategy
- Coordinate local events with dealers, vendors, and partners to ensure flawless execution.
- Monitor and analyze dealer and area inventory and manage vehicle aging and inventory mix.
- Monitor & support the use of Modern Retailing experience throughout the sales process.
- Variance Control: Raise dealers' sales related performance levels and reduce variability between dealers.
- Provide accurate weekly Area sales forecasts for New and total Audi Pre-Owned business.
Qualifications
Years of Experience
- Minimum 7 years of relevant experience
Required Education
Skills
- Analytical and conceptual thinking – using logic and reason, creative and strategic
- Communication skills – interpersonal, presentation and written
- Computer savvy – skilled in the use of software
- Integration – joining people, processes or systems
- Influencing and negotiation skills
- Problem solving
- Resource management
Required Skills
- Automotive or related field, or equivalent experience in retail automotive sales operations
- Strong written and oral communication skills
- Ability to multi task and proficient in Microsoft Office Suite and Tableau
Work Flexibility
- Position is typically home-based with up to 80% travel.
- Position requires frequent travel to dealers.
- Travel outside Area may be required at times.
- Position requires availability via phone on weekends and holidays when dealerships are open
Salary range is dependent on factors such as geographical differentials, industry-based experience, skills, training, credentials, and other qualifications.
In the state of California, the salary range is $111,700 - $170,500.
In the state of Colorado, the salary range is $101,600 - $155,000.
In the state of Washington, the salary range is $111,700 - $170,500.
In New York City, the salary range is $121,900 - $186,000.
In Westchester County, the salary range is $121,900 - $186,000.
In the state of Rhode Island, the salary range is $101,600 - $155,000.
Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
Fully Remote
Primary Location
United States-Home based position
Other Locations
United States-Texas
