InterNACHI - The International Association of Certified Home Inspectors is a 501(c)(6) non-profit association with over 25,000 members worldwide. As a U.S. Department of Education-accredited college that offers online training for home inspectors based in Boulder, Colorado, we strive to offer modern online education to working trade professionals to further their education and maintain mandated licenses. Check out our vision and mission page here: InterNACHI Vision and Mission.
Position: Remote Administrative Specialist
- Apply HERE: https://forms.gle/ndaAxDAwFZYw55j9A
- Resumes submitted through Indeed will not be reviewed
The Education Department is seeking a full-time remote Administrative Specialist with proven experience in a remote work environment. The ideal candidate will possess exceptional attention to detail, comfort with technology and strong customer service skills, ensuring a seamless experience for our members while efficiently managing multiple administrative tasks in a digital setting. This position reports to the Education Director.
Key Responsibilities:
- Provide friendly, accurate, and professional customer service to members via phone and email, maintaining a calm and positive demeanor even in challenging situations.
- Navigate and interpret government websites and legal documents.
- Accurately submit official paperwork to government agencies on time and in compliance with requirements.
- Communicate professionally with government agencies and industry professionals.
- Upload, manage, and verify data to ensure consistency and adherence to departmental standards.
- Maintain and edit website content with a focus on accuracy and clarity.
- Proactively schedule and manage multiple self-directed projects to meet deadlines.
- Assist in troubleshooting minor technical issues and provide support to others as needed.
- Demonstrate familiarity with remote work norms, utilizing tools such as screen sharing and video conferencing.
- Provide constructive feedback on internal system upgrades to development staff.
- Attend and staff vendor booths at conventions at least once a year (with additional travel opportunities if desired).
- Perform other administrative tasks as required.
Qualifications:
- Minimum of a High School Diploma or equivalent.
- At least 1 year, 2 preferred, of remote work experience required, with a demonstrated ability to stay organized and efficient in a virtual setting.
- Exceptional attention to detail and organizational skills, with the ability to juggle multiple projects and prioritize tasks effectively.
- Strong customer service skills with clear, concise verbal and written communication abilities.
- Experience interacting with government agencies or handling legal paperwork is a plus.
- Confidence and clarity communicating with colleagues in written form (Emails, Slack messages, Shared Document Editing).
- Flexibility; every day looks different.
- Must be available to work 8:00 AM - 5:00 PM Monday through Friday (MST).
- Reliable internet connection of at least 25 Mbps.
- Typing speed of 40 wpm or better.
- Proficient with Google Workspace tools.
- Experience with Adobe Acrobat and Mac OS preferred.
- Spanish bilingual strongly preferred.
- Colorado [Front Range] residents strongly preferred.
- Ability to lift up to 50lbs during travel.
In Return for Your Dedication:
- Choose where you work: fully remote or in our Boulder, Colorado office.
- Competitive salary.
- Top-notch healthcare, dental, and vision coverage.
- Ample vacation and sick time.
- Life insurance/accidental death & dismemberment insurance.
- Mental health support resources.
- Paid daily 1-hour lunch break.
- Regular performance feedback and opportunities for professional development.
- A supportive, close-knit team environment founded on mutual respect and trust.
InterNACHI is an Equal Opportunity and Fair Chance Employer.
**All hires are subject to a minimum two-week probationary period and become eligible for benefits after 90 days.**
Starting Salary: $20.00/hour.
- Apply HERE: https://forms.gle/ndaAxDAwFZYw55j9A
- Resumes submitted through Indeed will not be reviewed
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
People with a criminal record are encouraged to apply
Work Location: Remote
