About the Company
Go Hire Virtual is a growing virtual staffing agency that helps businesses scale by connecting them with skilled remote professionals worldwide. We value Integrity, Adaptability, Reliability, Responsibility, Exceptionalism, and Positivity in every client partnership.
We are currently seeking a bilingual Virtual Assistant who is fluent in both Spanish and English and confident in handling client communication, scheduling, and administrative support in a fast-paced remote environment.
Position Overview
As a Virtual Assistant, you will support daily business operations by assisting with client communication, lead follow-ups, scheduling coordination, data management, and administrative tasks. This role is ideal for someone who is organized, proactive, professional on calls, and comfortable working remotely with international teams.
Key Responsibilities
- Contact leads provided by the Sales Team to gather information and initiate communication
- Answer incoming calls and respond to client inquiries professionally
- Communicate with potential and existing clients regarding services and next steps
- Follow up with leads and assist in scheduling appointments
- Coordinate calendars and manage scheduling tasks
- Maintain spreadsheets, CRM systems, and internal records
- Perform data entry and organize client information
- Collaborate with internal team members to support daily operations
- Deliver excellent customer service and maintain professional communication
Qualifications
- Fluent in both Spanish and English (spoken and written)
- Strong English communication skills required
- At least 6 months of experience in customer service, virtual assistance, call center support, or administrative work
- Comfortable handling phone calls and client interactions
- Familiarity with Google Workspace, spreadsheets, email platforms, and CRM tools
- Strong organizational and multitasking abilities
- Previous remote work experience is a plus
Requirements
- Applicants must be based in Latin America, preferably Colombia or nearby regions
- Reliable internet connection required
- Backup power or internet solution is a plus
- Availability to work full-time during Mountain Time business hours (8:00 AM – 5:00 PM MST/MDT)
- Quiet and professional work environment suitable for calls and virtual meetings
What We Offer
- Full-time remote opportunity
- Stable long-term work environment
- Supportive and collaborative team culture
- Opportunities for professional growth and development
Schedule
- 8-hour shift
- Monday to Friday (8 AM - 5 PM, Mountain Time)
Language
- English (Required)
- Spanish (Required)
Job Type: Full-time
Work Location: Remote