Job Title: Remote Dental Receptionist & Patient Coordinator
About Us: At ValhallaCare, we are a fast-growing, tech-forward dental organization dedicated to providing top-tier care across our clinics. We are looking for a highly motivated and friendly Remote Dental Receptionist to be the voice of our practices. If you love helping patients, have a knack for dental administration, and thrive in a fully remote environment, we want you on our team!
The Role: You will be the first point of contact for our patients, ensuring their experience is seamless from the moment they call to the completion of their treatment. You will manage scheduling, answer questions, and support our clinical teams by handling insurance verifications.
What You’ll Do:
- Be the Voice: Confidently manage high-volume inbound and outbound patient calls with empathy and professionalism.
- Schedule & Coordinate: Book appointments, manage the calendar, and actively follow up on pending treatment plans to ensure patients get the care they need.
- Insurance Support: Assist with verifying patient insurance breakdowns and answering basic billing or coverage questions.
- Problem Solve: Address patient inquiries swiftly and accurately, coordinating directly with our on-site clinic teams.
What We’re Looking For:
- Fluent, highly proficient English with strong verbal and written communication skills.
- Prior experience in a dental office, call center, or virtual assistant role (knowledge of dental terminology and practice management software is a major plus!).
- A reliable, high-speed wired internet connection and a quiet, distraction-free home workspace.
- Availability to work standard business hours in US Central/Mountain Time (CST/MST).
HOW TO APPLY & GET PRIORITY REVIEW We receive a high volume of applications, but we want to hear from you. Since this is a voice-heavy role, candidates who complete our quick audio introduction will be bumped to the top of our review list.
- Click here to access our application portal: https://go.valhalla.care/bilingual-dental-scheduler
- Fill out your basic information.
- Follow the instructions to record and submit a brief voice sample.
Job Types: Full-time, Commission, Permanent
Work Location: Remote
