Patient Scheduler (Remote – PST or MST)
Contract Opportunity | Healthcare Customer Support
Start Date: 4/20/26
Please Note: This is a 2-month contracted assignment, it could go for longer if necessary If you live in WA or OR there is a chance for you to be brought on long-term.
About The Company
Our client is a mission‑driven healthcare organization committed to making high‑quality care more accessible through streamlined operations and patient‑centered service. With a strong emphasis on collaboration, innovation, and continuous improvement, this organization fosters a supportive remote work culture where employees are empowered to grow while making a meaningful impact on patient experiences.
Position Overview
The Patient Scheduler serves as a primary point of contact for patients and external partners, ensuring appointments are scheduled accurately and efficiently. This role plays a key part in patient access, insurance verification, and coordination between patients and clinical teams—delivering compassionate, detail‑oriented support in a fast‑paced healthcare environment.
Key Responsibilities
- Schedule patient appointments via phone and electronic correspondence and accurately document them in the system
- Collect, verify, and communicate patient insurance eligibility and benefit details
- Educate patients on insurance verification and estimated financial responsibility prior to visits
- Confirm appointments and provide clear instructions regarding time, location, and visit requirements
- Create, update, and maintain patient records, including demographics and required documentation
- Coordinate with referring provider offices to obtain necessary records or information
- Collaborate with healthcare providers and internal teams to ensure efficient appointment workflows
- Respond promptly and professionally to patient inquiries, escalating concerns when appropriate
- Assist insurance verification staff as needed
- Maintain confidentiality and adhere to HIPAA regulations
- Perform additional related duties as assigned
Qualifications
- High school diploma or GED required; Bachelor’s degree preferred
- 2+ years of experience in customer service, scheduling, or healthcare settings
- 1+ year of experience working with EHR systems (athenaOne preferred)
- Experience in a remote, high‑volume call environment strongly preferred
- Strong verbal and written communication skills
- Excellent attention to detail and accuracy
- Ability to multitask and manage time effectively in a fast‑paced environment
- Proficiency with Google Workspace, Microsoft Office, and related software
- Customer‑focused, empathetic, and professional demeanor
- Ability to work independently and collaboratively within a team
Work Environment
- Fully Remote
- Must reside and work in PST or MST time zones
Compensation
- Pay Rate: $21.00 – $25.00 per hour
- Overtime: Paid at 1.5x
Benefits (Eligibility Requirements Apply)
- Medical, dental, and vision coverage
- 401(k) retirement plan (pre‑tax and Roth options)
- Life insurance and AD&D coverage
- Short‑ and long‑term disability
- Health Savings Account (HSA)
- Employee Assistance Program (EAP)
- Paid time off and leave options
Why This Role?
- 100% remote work with schedule flexibility
- Supportive team culture and approachable leadership
- Opportunity to contribute to meaningful, patient‑focused care
- Exposure to evolving healthcare technology and systems
- Short‑term contract opportunity with competitive pay
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
Classification. Eligibility Requirements Apply To Some Benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health and Dependent Care Spending Accounts (HAS & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time off/Leave (PTO, Vacation, or Sick Leave)
Job Type & Location
This is a Contract position based out of Seattle, WA.
Pay And Benefits
The pay range for this position is $21.00 - $25.00/hr.
Requirements
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
