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Our client, a leading organization in the technology and customer engagement sector, is seeking a dedicated and proactive Events Coordinator to join their team. As an Events Coordinator, you will be an integral part of the Customer Engagement team supporting strategic programs and initiatives. The ideal candidate will demonstrate excellent communication skills, strong organizational abilities, and a collaborative mindset, which will align successfully within the organization.
Job Title: Events Coordinator - Customer Engagement (Contract)
Location: Remote (PST Time Zone)
Pay: $23.44/Hour on W2
About The Team
The Customer Engagement team at GitHub plays a critical role in ensuring seamless operations, communications, and processes that power some of GitHub's most strategic customer programs. This role is primarily focused on supporting and expanding GitHub's Executive Briefing Center (EBC) program, which drives customer engagement and revenue growth.
Role Summary
The Program Manager / Events Coordinator provides high-level administrative and program support to GitHub's Customer Engagement function. This role acts as an information and communication manager, supporting executive briefing programs through project coordination, process management, stakeholder communication, and operational excellence.
The ideal candidate is highly organized, comfortable working independently in a remote environment, and interested in a long-term contract engagement.
Typical Day in the Role
In This Role, You Will
- Collaborate with regional sales leaders to improve customer experience and consistency across GitHub and Microsoft briefing centers
- Partner with project sponsors and cross-functional teams to define scope, goals, deliverables, timelines, resources, and budgets for executive briefing initiatives (e.g., roundtable series)
- Promote Executive Briefing programs to sales leadership and regional teams to ensure proper customer targeting and participation
- Coordinate cross-functional stakeholders to ensure alignment on deadlines, deliverables, and schedules
- Establish and execute effective project communication plans
- Track and measure program success using qualitative and quantitative data; report findings to sales and executive leadership
- Develop and deliver enablement sessions for GitHub Sales teams and new hires
- Support expansion of programs into new markets through experimentation and regional adoption testing
- Proactively identify, flag, and mitigate program risks
Key Responsibilities
- Perform general administrative duties including records management, ordering supplies, and basic bookkeeping
- Prepare invoices, reports, memos, letters, financial statements, and presentations
- File, retrieve, and maintain corporate documents, records, and reports
- Open, sort, and distribute incoming correspondence (emails, requests, etc.)
- Draft and prepare responses to inquiries and requests
- Support task execution as assigned by business administrators or leadership
- Maintain consistent administrative workflows and accurate data entry
Required Skills
- Strong verbal and written communication skills
- Excellent multitasking, time management, and organizational abilities
- High degree of professionalism, discretion, and confidentiality
- Ability to work independently in a remote environment
- Strong customer service and interpersonal skills
- Proficiency with Microsoft Office (Word, Excel, PowerPoint)
- Ability to quickly ramp up on tools such as Slack, Microsoft Teams, GitHub, and project management tools (e.g., Jira)
Education & Experience
- High school diploma or GED required
- 5-7 years of relevant professional experience
- Backgrounds in events, program management, sales support, marketing, customer support, administrative, or customer-facing roles are strongly preferred
- This team is seeking candidates interested in a long-term engagement
Unique Selling Points
- Opportunity to work on GitHub's expanding Executive Briefing Center program
- High visibility role with direct impact on customer engagement and revenue growth
- Cross-functional collaboration with Sales, Marketing, Product, Engineering, and Microsoft stakeholders
- Exposure to senior leadership within GitHub and Microsoft
- Ability to shape standardized processes and operational excellence across strategic programs
- Direct reporting line to the Director of Customer Engagement Programs
Performance Measurement
Contractor Performance Will Be Measured Based On
- Response times and adherence to service-level agreements (SLAs)
- Volume of requests successfully handled weekly and monthly
- Consistent and accurate management of administrative workflows and data entry
- Survey feedback from customers, Executive Briefing speakers, and revenue teams
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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