Administrative Support Assistant| The Illinois Hammer Injury Law Firm
About the Company: The Law Offices of Dworkin & Maciariello specializes in personal injury law, handling cases related to car accidents, workers' compensation, medical malpractice, and other personal injury claims. With a strong reputation for helping clients secure justice and fair compensation, we are committed to providing personalized and vigorous legal representation. We seek individuals to join our team who demonstrate compassion, empathy, and expertise to support our clients throughout their journey.
Position Overview: We are seeking a highly motivated Personal Legal Assistant to join our dynamic team at the Illinois Hammer Injury Law Firm. With a team of experienced attorneys, we are dedicated to providing exceptional legal representation to our clients. We pride ourselves on our commitment to justice and ensuring that injured individuals receive the compensation they deserve. As an Administrative Support Assistant, you will provide daily administrative, reporting, and workflow coordination support to the Support Manager and broader team. This role ensures smooth operational processes by managing calendars, monitoring case activity, distributing reports, and assisting with communication across multiple departments. The ideal candidate is detail-oriented, organized, and able to manage recurring tasks and time-sensitive responsibilities in a fast-paced environment.
Responsibilities:
1. Daily Operational Support: The Operations Support Assistant reviews Daily Outs Emails to track team availability and coverage, updates the Staff Activity Report, and manages Medical Referral Emails and SA Push Email verification. The role includes providing daily case updates to Movedocs and maintaining reporting for folders, categories, and sub-categories to ensure systems stay accurate and current.
2. Reporting and Analytics: This role oversees several recurring reports, including the LAs Case Count Report each Monday and the Social Media Text Log every Friday. Weekly tasks include running the Overdue Client Contact Report and reporting on cases that have remained in their status too long. These reports help identify delays and improve workflow efficiency.
3. Calendaring and Coordination: Daily calendar monitoring prevents overbooking and keeps schedules running smoothly. The assistant helps coordinate trainings, refreshers, and team events as needed, and prepares a monthly team meeting recap to support clear communication and alignment.
4. Case and Team Support: The Operations Support Assistant provides system and administrative support such as updating RingCentral call forwarding, assisting with Medicare portal login issues, and coordinating police report tasks. The role also assists the Health Insurance Specialist and other team members when needed.
5. General Administrative Support The assistant responds promptly to internal requests, maintains accuracy and confidentiality in all documentation, and supports the Support Manager with additional operational or project-based tasks as required. Flexibility and reliability are essential traits in this role.
Qualifications:
- Strong verbal communication skills with a demonstrated sense of empathy
- Proficiency in Microsoft Office applications
- Experience with Personal Injury client database software
- Prior experience as a Case Manager, Legal Assistant, or in a similar role within a law firm is preferred
- Ability to work both independently and collaboratively in a fast-paced environment
- A Bachelor's degree in Pre-Law, Legal Studies, or a related field is preferred, but not required
Work Schedule:
Compensation:
Benefits:
- Comprehensive Insurance Coverage: Health, dental, vision, HSA, FSA, and pet insurance
- 401(k) Retirement Plan: Employer match of 3%, plus 50% match on contributions up to 5%
- Paid Time Off: Start with 15 vacation days, with additional days earned based on your years of service. 3 floating holidays, sick leave begins accruing immediately upon hire, giving you flexibility and support from day one.
- Paid Leave Act: Available after 60 days of employment
- Voluntary Benefits: From dental and vision to life insurance, pet insurance, and more
- Tuition Reimbursement: Up to $4,000 annually for approved educational expenses
- Professional Development: Ongoing training and development opportunities to support career growth
- Positive Workplace Culture: Supportive, collaborative, and inclusive environment
- Employee Engagement: Regular programs and initiatives to foster team connection and morale
Disclaimer: This job description is not intended to be an exhaustive list of duties, responsibilities, or activities. The tasks and responsibilities outlined may not cover every possible assignment that may be assigned. The employer reserves the right to modify or add tasks at any time, with or without notice.
Our team is dedicated to fostering an inclusive environment where discrimination and harassment of any kind are strictly prohibited. This includes discrimination based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected by federal, state, or local laws. We are committed to providing equal opportunities and ensuring a respectful, diverse, and inclusive workplace.
Contact us
Email the HR Team, HR@HammerJustice.com with your resume.
