Company Description
Illinois Estate Law is a modern, flat-fee firm specializing in probate, estate planning, and uncontested guardianship services throughout Illinois. Led by attorney Mary Liberty, the firm delivers straightforward legal guidance with an emphasis on digital-first convenience and predictable pricing. Clients benefit from flexible options, including virtual services or in-office consultations. With a focus on simplifying complex processes, the firm provides support for wills, trusts, powers of attorney, and court-ready probate filings, enabling clients to focus on their families rather than legal complexities.
Role Description
This is a full-time, remote role for a Virtual Receptionist. The Virtual Receptionist will handle day-to-day tasks such as answering and managing phone calls, scheduling client appointments, and providing exceptional customer service. Additional responsibilities include performing clerical tasks, maintaining client communications, and ensuring the seamless operation of virtual office functions.
Qualifications
- Strong Phone Etiquette and proven Receptionist Duties handling experience
- Proficiency in Clerical Skills such as scheduling, data entry, and organizational support
- Excellent Communication and active listening skills to interact effectively with clients and team members
- Customer Service experience to provide a positive and professional client experience
- Attention to detail, reliability, and the ability to work independently in a remote environment
- Familiarity with legal or estate planning terminology is a plus
- Proficiency with digital communication tools and virtual office platforms
