Windmoeller and Hoelscher Corporation is on a mission to provide exceptional local partnership that supports reliable, consistent, and high-quality production on all W&H machinery across North America. We value people, excellence, accountability, collaboration, innovation, and integrity, and we work to create an environment where every team member can grow, contribute, and make a meaningful impact. We invite you to join a team that is making a real difference — and having fun while doing it.
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As a Field Service Technician, you will be responsible for the installation of new machinery, including assembly, alignment, start-up, testing, acceptance runs, and production support. You will lead teams of riggers during installations and ensure timely completion of each project. In this role, you will diagnose and troubleshoot equipment issues, provide expert maintenance advice, and train operators and maintenance staff. You will also perform extensive preventive maintenance, audits, and service on W&H machinery, which may include printing presses, extrusion lines, or converting equipment.
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We are seeking a mechanically inclined professional with an associate degree in Mechanical or Electrical Engineering, or an equivalent combination of training and experience, along with at least three years of service or maintenance experience. The ideal candidate will be proficient in reading technical drawings, installing and aligning equipment, and troubleshooting pneumatic and hydraulic systems. Basic electrical knowledge, computer literacy, and a strong customer-focused mindset are essential. Candidates must be willing to travel extensively throughout North America, hold a valid driver’s license, and communicate clearly in English. Bilingual skills in English and German are a plus.
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Success in this role means becoming a trusted technical expert and on-site partner to our customers. You will effectively install and commission new machinery, ensuring all systems are properly aligned, tested, and operating to specification. You will manage installation teams efficiently, diagnose and resolve issues accurately, and provide clear guidance to operators and maintenance personnel. Your preventive maintenance work, detailed audits, and expert service will help ensure optimal machinery performance. Ultimately, success is demonstrated through flawless installations, fast and accurate problem-solving, meaningful knowledge transfer to customers, and a strong sense of ownership and professionalism that reinforces WHC’s reputation for excellence.
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Windmoeller and Hoelscher Corporation offers competitive pay along with paid training, paid time off, company-paid long-term disability and life insurance, a 401(k) with company match, and a full suite of benefits including medical, dental, and vision coverage. Additional benefits include voluntary life, critical illness, accident, and hospital indemnity insurance, flexible work schedules, tuition reimbursement, and a supportive, family-oriented work environment.
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If this opportunity aligns with your skills and career goals, we encourage you to apply. We look forward to hearing from you.
Windmoeller & Hoelscher Corporation (WHC) is the North American headquarters of W&H, a global leader in machinery for flexible packaging. With over 160 years of innovation, we’ve sold into the U.S. for more than 130 years and are the longest-running machinery manufacturer in our industry. Founded in Lincoln, RI in 1977, WHC has grown from a small team to a leading provider of extrusion, printing, and converting equipment. Our North American sales continue to grow—recently expanding our headquarters to support our team and customers. WHC’s success is driven by talented, dedicated individuals who value excellence, innovation, and teamwork. Whether you’re starting your career or bringing experience to the table, you’ll be a vital part of a strong and growing organization with a proud legacy and exciting future. Join us and be part of something bigger. Explore an opportunity with us today!
