About CarbonCure Technologies

CarbonCure Technologies is a fast-growing carbon utilization technology company on a mission to reduce embodied carbon in new concrete construction. With hundreds of carbon mineralization systems operating worldwide, CarbonCure’s technologies inject and permanently embed captured CO₂ in concrete while also enabling reductions of carbon-intensive cement from each truckload of concrete. This innovative solution has saved hundreds of thousands of metric tons of CO₂ to date, and that impact grows with every truckload of concrete our producer partners supply in their markets. CarbonCure’s cutting-edge research and innovation have also garnered global recognition and prestigious awards, most notably the Carbon XPRIZE Grand Prize and induction into the Cleantech 100 Hall of Fame. CarbonCure’s investors include Breakthrough Energy Ventures, Blue Earth Capital, BDC, Amazon, Taronga Ventures, 2150, Microsoft, Samsung Ventures, BH3 Growth Equity, Carbon Direct, GreenSoil Investments and Mitsubishi Corporation. Follow CarbonCure on LinkedIn.

Our Culture

Our team is made up of energetic, entrepreneurial individuals who are passionate about driving meaningful solutions to combat climate change. Besides being dedicated to our mission, we believe in work-life balance and active involvement in our local communities. We value integrity and accountability; and our core values include customer success, earned trust, data-driven decisions, and straight-talk. We don’t take ourselves too seriously, but we are here to change the world.

Purpose-Driven Position

CarbonCure Technologies is looking for a highly capable Field Service Engineer who is comfortable working autonomously in a fast-paced, industrial environment. You will take ownership of system issues from initial remote assessment through on-site resolution, using data analysis and close collaboration with internal teams and customers. The role includes planning and executing site visits, performing preventive and corrective maintenance, troubleshooting mechanical and electrical equipment, conducting in-field calibration and verification, and providing responsive, expert technical support to our customers.

What You'll Be Doing

Field Service and Planning

Review equipment telemetry, alarms, logs, and performance trends to prioritize issues and site visits.
Build weekly and monthly maintenance plans to balance corrective maintenance, preventive maintenance, and customer priorities.
Travel to customer sites to execute service work safely and efficiently, often independently.

Troubleshooting and repair

Diagnose and resolve electrical and mechanical issues (which may include sensors, wiring, power supply, valves/actuation, pressure regulators, enclosures, and instrumentation).
Use structured troubleshooting: isolate faults, confirm root cause, implement corrective actions, and verify the fix with data and functional testing.
Escalate appropriately when needed, while still owning follow-through to resolution.

Technical customer support

Respond to technical customer requests via phone/email and create/maintain service cases in the customer service case module application.
Provide clear troubleshooting guidance remotely, then determine if an on-site visit is required.
Communicate updates, timelines, and action plans to customers in a timely manner.

Calibration and Installation support

Perform field calibration.
Validate system performance post-repair using defined acceptance criteria and documented results.
Support new installs/commissioning as required (as a secondary responsibility, depending on business need).

Reliability

Prepare service reports detailing issue description, root cause analysis, and corrective actions taken.
Identify recurring issues and recommend improvements, which can include procedural fixes, parts changes, firmware adjustments, and training gaps.
Partner withthe R&D Engineer to action field learnings and assist in reducing repeat failures.

Safety and Professionalism

Adhere to all site-specific safety protocols and regulations.
Maintain accurate, detailed documentation for all service activities.
Apply lockout/tagout procedures where applicable.
Represent the organization professionally at all customer sites.

This is a remote position, with preference for candidates located in Atlanta, Charleston, Charlotte, or Dallas for proximity to customer sites.

What Were Looking For

Bachelor’s degree in Electrical, Mechanical, Mechatronics, Controls, Chemical, Process, or Civil Engineering, or a closely related technical discipline.
3+ years of experience in field service, industrial maintenance, or controls and electrical troubleshooting.
Strong ability to troubleshoot electrical and mechanical systems using a multimeter and basic test equipment.
Ability to read and interpret electrical schematics, wiring diagrams, and P&IDs.
Working knowledge of PLCs, I/O modules, ladder logic programming, and industrial communication protocols (e.g., Ethernet/IP, Modbus, serial communications).
Familiarity with service case management tools, documentation standards, and customer-facing technical communications.
Strong written communication and documentation skills.
Understanding of reliability engineering concepts, including MTBF/MTTR, failure mode analysis, and corrective action tracking.
Experience in industrial environments; background in concrete industry operations is an asset.
Proficiency with collaboration and service software platforms such as Slack, Smartsheet, Salesforce, and the Atlassian suite.
Comfortable working independently, planning travel, managing tight deadlines, and operating in a highly variable environment with minimal supervision.
Valid driver’s license and ability to travel frequently (40%+ within the U.S.; occasional international travel may be required).

Work Environment

This is a permanent, full-time position based out of a remote home office.
The role requires a minimum of 40% travel to customer sites via car and air.
Must be able to lift and carry standard toolkits and parts weighing up to 50 lbs and stand or walk for extended periods.
Comfortable working in confined spaces and at heights, in accordance with safety requirements.
Must possess a valid driver’s license and a valid passport.
Ability to work safely and effectively in industrial environments, including manufacturing and construction sites.
Standard work schedule is a minimum of eight (8) hours per day, Monday through Friday, with flexibility to work additional hours as needed to meet business and customer demands.

We are changing the world. We need you, please contact us.

Closing Statement

We would like to thank all applicants for their interest. Please note only those selected for an interview will be contacted. If you feel passionate about this opportunity and believe that you have the skills to excel in this role, apply! Or if this sounds like someone you know, please share this posting.

We want you to know that you can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself. We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people, veterans and people with disabilities.

CarbonCure Technologies

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