Back2Life Counseling & Coaching Associates
Position Type: Part-Time (Remote)
Schedule: Approximately 2 hours per day (Monday–Friday)
Reports To: Practice Manager
Location: Virtual Office / Remote
About Back2Life Counseling & Coaching Associates
Back2Life Counseling & Coaching Associates is a growing, mission-driven behavioral health group, private practice providing virtual mental health counseling, coaching, and supervision services. We are committed to delivering exceptional client care while creating a supportive and efficient experience for clients and providers.
We are seeking a reliable and detail-oriented Part-Time Administrative Assistant to support our operations in a fully virtual setting. Candidates must have prior clerical or administrative experience in a mental health, counseling, or behavioral health setting.
Responsibilities
- Provide daily administrative support to the Practice Manager and clinical team
- Manage incoming client inquiries and route messages to appropriate staff
- Assist with scheduling, appointment confirmations, and calendar updates
- Maintain accuracy of client information within the practice management system
- Support onboarding tasks for new clients and providers
- Monitor email inboxes and respond to general administrative questions
- Assist with billing support tasks (no clinical billing required)
- Prepare documents, forms, and communication templates as directed
- Help maintain organization of virtual files and practice records
- Perform other administrative duties as assigned by the Practice Manager
Required Qualifications
- Prior mental health clerical or administrative experience is required
- Strong communication and organizational skills
- Experience with verifying patient responsibility with insurance panels/payers
- Ability to work independently and thrive in a virtual environment
- Proficiency with email, scheduling systems, and basic document creation
- Comfort learning new technology platforms and following detailed workflows
- High level of reliability, professionalism, and confidentiality
Preferred Qualifications
- Prior experience utilizing the EHR Simple Practice
Work Environment
- Fully virtual work setting (some travel to leadership meetings required)
- Flexible daily schedule within agreed-upon hours (scheduling of clients ongoing)
- Approximately 10 hours per week (2 hours per day)
Compensation
- Competitive hourly rate based on experience
Job Types: Part-time, Contract
Pay: $17.00 per hour
Expected hours: 10 per week
Benefits:
Work Location: Remote
