Back2Life Counseling & Coaching Associates

Position Type: Part-Time (Remote)

Schedule: Approximately 2 hours per day (Monday–Friday)

Reports To: Practice Manager

Location: Virtual Office / Remote

About Back2Life Counseling & Coaching Associates

Back2Life Counseling & Coaching Associates is a growing, mission-driven behavioral health group, private practice providing virtual mental health counseling, coaching, and supervision services. We are committed to delivering exceptional client care while creating a supportive and efficient experience for clients and providers.

We are seeking a reliable and detail-oriented Part-Time Administrative Assistant to support our operations in a fully virtual setting. Candidates must have prior clerical or administrative experience in a mental health, counseling, or behavioral health setting.

Responsibilities

Provide daily administrative support to the Practice Manager and clinical team
Manage incoming client inquiries and route messages to appropriate staff
Assist with scheduling, appointment confirmations, and calendar updates
Maintain accuracy of client information within the practice management system
Support onboarding tasks for new clients and providers
Monitor email inboxes and respond to general administrative questions
Assist with billing support tasks (no clinical billing required)
Prepare documents, forms, and communication templates as directed
Help maintain organization of virtual files and practice records
Perform other administrative duties as assigned by the Practice Manager

Required Qualifications

Prior mental health clerical or administrative experience is required
Strong communication and organizational skills
Experience with verifying patient responsibility with insurance panels/payers
Ability to work independently and thrive in a virtual environment
Proficiency with email, scheduling systems, and basic document creation
Comfort learning new technology platforms and following detailed workflows
High level of reliability, professionalism, and confidentiality

Preferred Qualifications

Prior experience utilizing the EHR Simple Practice

Work Environment

Fully virtual work setting (some travel to leadership meetings required)
Flexible daily schedule within agreed-upon hours (scheduling of clients ongoing)
Approximately 10 hours per week (2 hours per day)

Compensation

Competitive hourly rate based on experience

Job Types: Part-time, Contract

Pay: $17.00 per hour

Expected hours: 10 per week

Benefits:

Paid time off

Work Location: Remote

Back2Life Counseling & Coaching Associates

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Part-Time Administrative Assistant (Remote)