Collaborative Care Psychiatry & Bright Sky Psychiatry: Work From Home Administrative Assistant Position
About Us: We are two independent, patient-centered psychiatric practices in Richmond's Near West End, committed to providing compassionate and accessible mental health care.
Location: Richmond, VA (Work from Home)
Job Type: Full-time (1099 Contract Position)
Salary: $18.00 - $25.00 per hour (based on experience)
Expected Hours: 40 hours per week
Schedule: Monday to Friday
POSITION OVERVIEW: Seeking a detail-oriented Administrative Assistant to support a growing mental health practice. This is an opportunity to be part of building something new and make a real impact on our patients' experience.
KEY RESPONSIBILITIES:
· Manage incoming calls and ensure patient emails are responded to within 24-48 hours
· Schedule, confirm, and reschedule patient appointments efficiently
· Enter patient information into EHR system and handle insurance verification
· Assist with patient record management, referrals, and administrative documentation
· Facilitate communication between the practice, patients, and other healthcare professionals
· Coordinate credentialing and provider enrollment tasks
· Maintain HIPAA compliance and patient confidentiality
REQUIRED QUALIFICATIONS:
· High school diploma or equivalent
· EHR system proficiency (Valant preferred) and strong computer skills
· Excellent communication and organizational abilities
· Understanding of HIPAA compliance
· Fluency in English
· Must have a reliable laptop and phone for remote work
· Stable internet connection required
PREFERRED QUALIFICATIONS:
· Have your own LLC (ability to work as a 1099 contractor)
· Have workers’ comp/liability insurance
· Office mental health management experience: 1 year
· Experience with insurance verification and billing
APPLICATION PROCESS: Please email your resume and/or questions to info@collabpsych.care. Include 1-2 professional references. We're reviewing applications on a rolling basis and hope to hire in January or February 2026. The start date for this position is March 2nd, 2026.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: Remote