Collaborative Care Psychiatry & Bright Sky Psychiatry: Work From Home Administrative Assistant Position

About Us: We are two independent, patient-centered psychiatric practices in Richmond's Near West End, committed to providing compassionate and accessible mental health care.

Location: Richmond, VA (Work from Home)

Job Type: Full-time (1099 Contract Position)

Salary: $18.00 - $25.00 per hour (based on experience)

Expected Hours: 40 hours per week

Schedule: Monday to Friday

POSITION OVERVIEW: Seeking a detail-oriented Administrative Assistant to support a growing mental health practice. This is an opportunity to be part of building something new and make a real impact on our patients' experience.

KEY RESPONSIBILITIES:

· Manage incoming calls and ensure patient emails are responded to within 24-48 hours

· Schedule, confirm, and reschedule patient appointments efficiently

· Enter patient information into EHR system and handle insurance verification

· Assist with patient record management, referrals, and administrative documentation

· Facilitate communication between the practice, patients, and other healthcare professionals

· Coordinate credentialing and provider enrollment tasks

· Maintain HIPAA compliance and patient confidentiality

REQUIRED QUALIFICATIONS:

· High school diploma or equivalent

· EHR system proficiency (Valant preferred) and strong computer skills

· Excellent communication and organizational abilities

· Understanding of HIPAA compliance

· Fluency in English

· Must have a reliable laptop and phone for remote work

· Stable internet connection required

PREFERRED QUALIFICATIONS:

· Have your own LLC (ability to work as a 1099 contractor)

· Have workers’ comp/liability insurance

· Office mental health management experience: 1 year

· Experience with insurance verification and billing

APPLICATION PROCESS: Please email your resume and/or questions to info@collabpsych.care. Include 1-2 professional references. We're reviewing applications on a rolling basis and hope to hire in January or February 2026. The start date for this position is March 2nd, 2026.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Work Location: Remote

Psychiatry Mental Health

New Jobs

Administrative Assistant - Collaborative Care Psychiatry & Bright Sky Psychiatry