About the Opportunity
A global leader in pharmaceutical packaging equipment manufacturing is seeking a skilled and motivated Field Service Technician to join its After-Sales team. We are looking for a professional with a strong mechanical background and hands-on experience in industrial or pharmaceutical packaging machinery. This is an excellent opportunity for someone passionate about solving technical challenges and supporting customers worldwide.
Location & Travel Requirements
This is a U.S.-based role. The position involves frequent travel across the U.S. and internationally to support equipment installations, maintenance, and training at client sites.
Key Responsibilities
- Install, commission, and service pharmaceutical packaging machineryat customer facilities.
- Deliver client training on equipment operation, maintenance, and safety.
- Act as the main point of contact during on-site visits, ensuring excellent customer experience.
- Perform preventive and corrective maintenance, upgrades, and repairs.
- Document service activities through detailed reports and recommendations.
- Collaborate closely with the After-Sales and Engineering teams.
- Ensure compliance with safety, quality, and environmental standards.
Qualifications
- Advanced Vocational Training (FP-II) or Technical Engineering degree.
- Minimum 3 years of experience in a Field Service or After-Sales role.
- At least 1 year of hands-on experience with industrial machinery(pharmaceutical packaging or process equipment preferred).
- Proven ability to handle installations, training, and complex mechanical repairs.
- Ability to work independently while managing travel schedules effectively.
Skills & Competencies
- Strong mechanical skillswith solid electrical and troubleshooting abilities.
- Customer-focused, with clear and professional communication skills.
- Organized, proactive, and results-driven.
- Proficiency in Microsoft Office and IT tools.
- Fluent in English (Spanish is a plus).
What We Offer
- Full-time position with flexible home-office setup.
- Exposure to cutting-edge pharmaceutical packaging technologies.
- Regular opportunities for U.S. and international travel.
- A collaborative, high-performance team environment.
Job Type: Full-time
Work Location: Remote
