Job Summary
We are seeking a dynamic and highly organized Clerical Specialist to join our team! In this vital role, you will be the backbone of our office operations, ensuring seamless administrative support, excellent customer service, and efficient management of daily tasks. Your energetic approach and attention to detail will help foster a productive environment, allowing our team to thrive and deliver exceptional service. This position offers an exciting opportunity for someone with strong office management skills, excellent communication abilities, and a passion for supporting organizational success.
Responsibilities
- Greet visitors and manage front desk duties with professionalism and warmth, creating a welcoming atmosphere for clients and staff alike.
- Operate multi-line phone systems, answer inquiries promptly, and direct calls efficiently using proper phone etiquette.
- Manage appointment scheduling and calendar coordination, ensuring all meetings are organized and timely.
- Perform data entry tasks accurately using Microsoft Office applications, Google Workspace, and QuickBooks for bookkeeping and record keeping.
- Maintain filing systems—both physical and electronic—ensuring documents are organized, accessible, and properly stored.
- Assist with office management duties such as supply inventory, equipment maintenance, and general administrative support to keep the office running smoothly.
- Proofread correspondence, reports, and other documents to ensure clarity, accuracy, and professionalism.
- Provide exceptional customer support through courteous communication via phone, email, or in person while addressing inquiries or concerns effectively.
- Support medical or dental reception responsibilities as needed by managing patient or client check-ins, appointment confirmations, and billing processes.
- Handle data entry tasks related to client records or billing information with precision and confidentiality.
- Perform light bookkeeping duties including invoicing, expense tracking, and reconciling accounts using QuickBooks or similar software.
- Assist with personal assistant tasks such as travel arrangements or calendar management for executives when required.
- Demonstrate strong organizational skills by managing multiple priorities efficiently while maintaining attention to detail.
Experience
- Proven clerical or administrative experience in an office environment is required; prior experience as a receptionist or medical/dental receptionist is highly desirable.
- Demonstrated proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry skills.
- Familiarity with QuickBooks for bookkeeping purposes is preferred but not mandatory; training can be provided for the right candidate.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced setting.
- Strong communication skills—bilingual abilities are a plus—and professional phone etiquette are essential for success in this role.
- Experience managing multi-line phone systems and providing top-tier customer service is highly valued.
- Knowledge of office management procedures including filing systems, proofreading documents, and handling confidential information responsibly.
- Personal assistant experience or background supporting executives can be beneficial but is not required. Join us as a Clerical Specialist where your enthusiasm for organization meets your dedication to service! We’re committed to creating an inclusive environment that empowers our team members to excel while delivering outstanding support across all facets of our organization.
Pay: $15.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Remote
