Location: Remote| 10% Travel Required
SCOPE OF RESPONSIBILITIES
- Project Coordination & Support: Oversee project kickoff and readiness processes, ensuring all technician resources are staffed, trained, equipped, and fully prepared for deployment. Provide timely reporting and office support to drive the successful completion of quality installations, within budget and on schedule.
- Cross-Functional Collaboration: Interface with Services Project Managers, Field Operations Managers, and support teams to facilitate operational efficiencies, uphold financial and performance objectives, and maintain effective quality standards throughout the installation lifecycle. Operational Excellence & Reporting: Apply strong organizational and administrative skills to support project deliverables. Manage compliance tracking, quality auditing, and resource scheduling while maintaining documentation and reports to support continuous improvement efforts.
- Resource Management: Collaborate with partners and vendors to evaluate RFQs, request purchase orders (POs), and assist in staffing processes. Coordinate with the recruiting team on technician interviews and onboarding as needed.
- Customer Satisfaction: Ensure customer expectations are met by providing high-quality office and field support throughout the project lifecycle, contributing to a positive client experience.
- Remote Role & Travel: This is a remote position with occasional travel (approximately 10%) to support project needs or team coordination.
EDUCATION AND EXPERIENCE
▪AAS or BS degree in Telecommunications, Electronics, Engineering Technology, or Computer Science.
▪Minimum of 6-8 years of relevant telecommunications experience.
▪Demonstrated knowledge of general business principles.
▪Able to maintain effectiveness in changing environment.
▪Develops and maintains working knowledge of installation practices, product or other process and quality initiative / requirements supported by the company.
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote
