IT Specialist
We are looking for an IT Specialist who is passionate about problem-solving and thrives on supporting employees with their technology needs. In this role, you’ll ensure our fully remote workforce has secure, reliable, and efficient IT systems by handling everything from troubleshooting support tickets to managing system access and maintaining compliance standards.
Each day, you’ll be the go-to resource for technical support—responding to help desk requests, setting up hardware and software, and assisting employees with Microsoft 365 applications. You’ll play an active role in employee onboarding and offboarding, including provisioning accounts, configuring devices, and ensuring secure deprovisioning. You’ll also help safeguard our IT environment by supporting endpoint security, tracking IT inventory, and keeping clear documentation of systems and processes.
After one year, you’ll know you were successful if:
- You consistently resolve help desk tickets quickly, keeping downtime minimal for end users.
- Our systems run smoothly with little disruption thanks to your proactive maintenance.
- Security protocols are followed across the organization, keeping our environment safe and compliant.
- IT documentation is organized, accurate, and easy for others to use.
- Employees praise your support for being timely, professional, and effective.
- This role gives you the chance to grow your technical expertise while supporting a collaborative, remote-first team that values reliability, security, and innovation in IT operations.
We invite you to apply now!
Company Overview
At GrowthZone, your mission is our mission. We wake up every day to serve our customers—building modern, all-in-one software that empowers associations to grow faster, engage members more deeply, and operate more efficiently.
As a trusted technology partner, we’re committed to helping membership-based organizations—chambers, trade associations, and nonprofits—amplify their impact through smart, scalable solutions.
With thousands of customers across North America, GrowthZone is redefining what association management software can do. Our platform streamlines day-to-day operations with intuitive tools for billing, communication, websites, events, reporting, and more—backed by a team that understands the unique challenges associations face and is invested in their success.
We’re a fast-growing SaaS company with a strong customer base, an expanding product ecosystem, and a bold vision for the future. We combine purpose with performance—driven by innovation, collaboration, and a shared belief that when associations thrive, communities thrive.
GrowthZone is a fully remote company, and all applicants must be authorized to work in the United States.
Salary and Benefits
At GrowthZone, we are committed to offering competitive compensation aligned with employee qualifications. The salary range for this position is $50,000 - $60,000, determined based on experience, skills, and internal parity.
We provide a comprehensive benefits package for our full-time team members, including medical, dental, and vision plans with company contributions to HSAs/FSAs, company-paid life insurance, long-term disability coverage, and a 401(k) retirement plan with company match. Employees also benefit from bi-weekly payroll, Responsible Time Off (RTO), 13 paid holidays, and 10 days of Sick and Safe Time annually. Our core business hours are 8:00 am to 5:00 pm CT, with managers able to approve flexible or compressed schedules to support work-life balance.
