Summary
This position will provide support to the Surety Underwriting Team. The position will have contact with underwriters, agents and clients and assist in inputting new bond transactions, endorsements and supporting surety underwriting information management, updating agency information, and providing general office administrative functions as needed.
Principal Duties and Responsibilities
Process Surety business through review and preparation of bonds submitted for billing including data entry into company system
Prepare and execute new bonds, riders and renewals including cancellations, endorsements and reinstatements as needed
Provide excellent service to internal and external customers and assist agents and clients with inquiries and questions
Retrieve information using various systems to prepare and verify documents for accuracy
Assist with preparation, management and tracking of job status inquiries for issued bonds
Save correspondence, bonds and client documents to system
Run Credit Reports for new and existing accounts
Set up and organize account files for new submissions
File Bid results as necessary
Assist with review and audit of agent bond number logs
Assist with review and preparation of bond renewals
Review, save and archive General Indemnity Agreements
Apply independent judgment to complete complex or specialized assignments/tasks working within defined policies and procedures to optimize planned business results
Process, coordinate and/or validate data and documents to ensure quality and customer satisfaction
Provide administrative support as needed
Perform additional projects as requested
Qualifications, Education and Experience
Knowledge, Skills, and Abilities
Oral and written communication skills
Organizational and planning skills
Analytical and detail oriented
Ability to interact with a wide variety of people daily, in person, via telephone and email.
Accuracy, thoroughness, and attention to detail are essential
Proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word)
Ability to independently multi-task and respond to changing business priorities
Strong interpersonal skills and ability to work independently in a collaborative environment.
Outgoing, driven, high attention to detail and results focused mentality
Learns quickly and demonstrates an open attitude when facing new problems, processes, or procedures, and takes advantage of diverse sources of information to solve problems
Able to work effectively in a diverse team environment as well as independently
Able to complete tasks and assignments in a high-volume work environment
Compensation & Benefits
The applicable base salary for this opportunity is $55,000 - $70,000. The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. In addition to the base salary, this opportunity may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs.
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