Kidwell designs and integrates technology solutions to connect teams, secure facilities and information and streamline operations. Our specialized expertise, combined with a collaborative approach, empowers schools, hospitals, airports and corporations to pursue opportunities made possible through advanced technologies.
About The Role
We are looking for a detail-oriented and highly organized Remote Administrative Data Assistant to join our Customer Support team. In this role, you will play a key part in ensuring smooth back-end operations by managing, organizing, and maintaining essential data needed to support customer interactions and business processes. This is a fast-paced and collaborative environment where your ability to manage multiple tasks and maintain the highest degree of accuracy will shine. This is a full-time, hourly position, offering the flexibility to work remotely while contributing to a dynamic and supportive team.
What You'll Do
- Organize, input, and maintain accurate records in company databases and systems.
- Provide timely data support for customer support teams to enhance service response times.
- Monitor and audit data for completeness and accuracy, resolving any discrepancies as needed.
- Assist in preparing reports, summaries, and presentations based on collected data.
- Collaborate with team members to improve data workflows and operational efficiency.
- Respond to email queries and administrative requests in a professional and timely manner.
- Ensure compliant handling of sensitive customer data in adherence to company policies and regulations.
Qualifications
- Proficiency in English with excellent written and verbal communication skills.
- Strong attention to detail and highly accurate data entry skills.
- Proficiency in using office and database management tools (e.g., Microsoft Excel, Google Sheets, CRM software).
- Ability to multitask and manage priorities in a remote working environment.
- Previous experience in administrative support, data entry, or a similar role is preferred.
- Strong problem-solving skills and the ability to work independently with minimal supervision.
- Reliable high-speed internet connection and a distraction-free workspace.
The pay range for this role is: 20 - 24 USD per hour(Remote (United States))
