Job Description:
We are looking for an Administrative Assistant at Godley Station Dental. As an Administrative Assistant you will be the first point of contact for our patients. Your role is crucial in ensuring a smooth and efficient experience for every patient. You will handle various administrative tasks, from answering phones to managing appointments, and provide excellent customer service.
Key Responsibilities:
- Answer incoming phone calls promptly and professionally.
- Make outbound phone calls promptly and professionally
- Schedule and confirm patient appointments.
- Greet patients upon arrival and check them in as needed.
- Assist patients with check-out procedures and process payments.
- Maintain patient records and update information within HIPAA guidelines.
- Address patient inquiries and provide information about our services.
- Coordinate with dental staff to ensure seamless patient flow.
- Handle administrative duties such as filing, scanning, and data entry.
- Reviewing patient charts and balancing patient accounts
- Verifying the status of all patient insurances
Qualifications:
- High school diploma or equivalent; additional certification in office administration or related field is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and handle a fast-paced environment.
- Proficiency in using dental practice management software and basic office software (e.g., Microsoft Office).
- A friendly and welcoming demeanor with a professional attitude.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and growth.
- Supportive and collaborative team environment.
Godley Station Dental is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Location:
Work Location: Remote