Job Overview
Omni is actively seeking independent contractors to deliver outstanding customer support for esteemed Fortune 500 companies. In this dynamic role, you will be responsible for managing inbound phone calls, responding to chat inquiries, and addressing emails, ensuring clients receive exceptional service and support.
Key Responsibilities
- Provide exemplary customer service across various communication platforms (phone, chat, email)
- Manage customer inquiries and resolve issues effectively
- Maintain professionalism and a positive demeanor in all interactions
- Comply with company policies and procedures at all times
Required Skills
- Excellent verbal and written communication skills
- Strong customer service orientation and problem-solving abilities
- Capacity to multitask and manage time effectively
- Proficiency in utilizing technology and computers for communication purposes
Qualifications
- Prior experience in customer service is preferred
- Ability to operate independently with minimal oversight
- Strong analytical and problem-solving skills
Career Growth Opportunities
This role provides independent contractors with the chance to enhance their skills by working with prominent clients. As you gain experience in customer service, there may be potential avenues for professional advancement within the organization.
Company Culture And Values
At Omni, we prioritize a culture of inclusivity and support, valuing the contributions of independent contractors. We empower our team to excel while ensuring a healthy work-life balance.
Compensation And Benefits
- Competitive hourly rate of $16 per hour
- Performance-based incentives up to $700
- Weekly pay schedule
- Flexible work-from-home opportunities
This position is an excellent fit for individuals seeking a flexible work arrangement who aspire to engage with leading companies while being part of a supportive and professional community.
Employment Type: Contractor
