Job Overview
Join Omni as a Remote Customer Service Representative and embark on a fulfilling journey in the contracting world. As a valued member of our community, you’ll have exclusive access to a variety of open contracts with esteemed clients.
Key Responsibilities
- Deliver outstanding customer service through inbound phone calls, chat responses, and email communication for Fortune 500 companies.
- Address customer inquiries with professionalism and efficiency, ensuring a positive experience.
- Maintain a friendly and approachable demeanor while assisting clients.
Required Skills
- Exceptional communication abilities.
- Proficiency in time management.
- Strong problem-solving skills.
- Familiarity with customer service tools and technologies.
Qualifications
- Prior experience in customer service is preferred.
- A customer-centric approach with strong interpersonal skills.
- High school diploma or equivalent.
Career Growth Opportunities
As an independent contractor with Omni, you will have the opportunity to engage with a range of clients, paving the way for professional development and diverse experiences in customer service roles across various industries.
Company Culture And Values
Omni champions a supportive community of independent contractors, promoting flexibility and autonomy in scheduling. We value diversity and strive to create an inclusive environment that empowers our team members.
Compensation And Benefits
- Contract earnings vary based on client, with rates ranging from \(14 to \)20 per hour.
- Compensation is influenced by your phone call status while assisting customers.
- Additional incentives may be available based on client and performance metrics.
Please note that certain locations are not approved for home office setups, including:
- Alaska
- California
- Connecticut
- Delaware
- Denver, Colorado
- Flagstaff, Arizona
- Hawaii
- Illinois
- Michigan
- Maine
- Massachusetts
- Maryland
- Minneapolis, Minnesota
- New Jersey
- New York
- Oregon
- Rhode Island
- St. Paul, Minnesota
- Vermont
- Washington
- Washington DC
Why work with Omni?
Joining Omni not only allows you to work with prestigious clients but also provides you with flexibility and a path to build a rewarding career in customer service tailored to your lifestyle.
Employment Type: Contractor
