A rapidly growing law firm is seeking a professional and tech-savvy Remote Receptionist to serve as the first point of contact for clients and potential clients in California. This role requires exceptional communication skills, attention to detail, and a calm, compassionate demeanor. As the firm’s voice and first impression, the Receptionist will handle incoming calls, schedule consultations, and support intake coordination across multiple practice areas, including family law, employment, criminal defense, and civil rights. This is a fast-paced, client-facing role that requires emotional intelligence, efficiency, and professionalism. The ideal candidate is organized, empathetic, and thrives under pressure, and is someone who brings both poise and warmth to every client interaction.

Salary Range: $22.00 - $35.00 / Hour DOE

Receptionist Responsibilities

Answer, screen, and direct incoming calls with professionalism and empathy
Schedule and manage consultations across multiple practice areas
Record call details and notes in the firm’s CRM system
Input new leads and run conflict checks accurately and promptly
Coordinate with intake specialists and paralegals to ensure smooth client onboarding
Always maintain client confidentiality
Provide exceptional customer service, particularly with sensitive or emotional callers
Support office operations with basic administrative and communication tasks

Receptionist Requirements

3+ years of receptionist or front desk experience in a professional services environment
Strong written and verbal communication skills
Calm under pressure and able to multitask during periods of high call volume
Tech-savvy, with proficiency in MyCase, RingCentral, Microsoft Word, Excel, and PowerPoint
Bilingual in Mandarin is required
Excellent judgment, discretion, and client service mindset
Must work PST hours 8:30 AM – 5:30 PM
BA preferred but not required
Prior law firm or legal support experience preferred
Experience in client intake, scheduling, or case management systems preferred
Familiarity with family law or other sensitive legal practices preferred

Benefits

100% Employer Covered Medical, Dental & Vision Insurance
401(k) with company match
PTO
10 Paid Holidays, including your birthday off
Life Insurance Coverage
Work-from-Home Stipend: $125/month
Health & Wellness Stipend: $125/month
Supportive, growth-minded environment with annual reviews and opportunities for advancement

If you’re a reliable, detail-oriented communicator who enjoys helping others and wants to grow with a firm that values both excellence and humanity, this is the perfect opportunity. Apply Now!

Boutique Recruiting

New Jobs

Receptionist