Job Overview
Embark on an exciting journey with Omni as a Remote Customer Service Representative in a contractor role. Join our esteemed network of remote professionals and gain exclusive access to a variety of open contracts with renowned Fortune 500 companies.
Key Responsibilities
- Deliver exceptional customer service through inbound phone calls.
- Respond promptly to chat messages and emails.
- Uphold a high standard of professionalism while assisting customers.
Required Skills
- Excellent communication skills, both verbal and written.
- Proficiency in managing customer inquiries with a professional demeanor.
- Familiarity with technology and customer service platforms.
Qualifications
- Previous experience in customer service is preferred but not mandatory.
- Ability to work independently and manage time effectively.
- A high school diploma or equivalent is required; additional education in customer service or related fields is a plus.
Career Growth Opportunities
Becoming a contractor with Omni opens the door to a range of career advancement opportunities within our extensive network. Engage with various contracts that will enhance your skills and experience in the customer service domain.
Company Culture And Values
At Omni, we pride ourselves on fostering a community-driven and inclusive remote working environment. Our culture encourages collaboration, flexibility, and support for all contractors, allowing you to thrive professionally while maintaining work-life balance.
Compensation And Benefits
- Competitive hourly pay ranging from \(14 to \)20, based on contracted hours and tasks.
- Opportunities for bonuses or incentives based on performance.
- Enjoy the flexibility of remote work, enabling you to operate from anywhere.
Employment Type: Contractor