Job Overview
Embark on a rewarding journey with Omni as a Remote Customer Service Representative in a contractor role. This opportunity allows you to join a dynamic community of remote contractors and access a variety of open contracts, enhancing your professional experience.
Key Responsibilities
- Provide exceptional customer service by managing inbound calls, chat messages, and email inquiries.
- Collaborate with an array of esteemed Fortune 500 clients, ensuring their customers receive top-tier support.
Required Skills
- Outstanding communication abilities, both verbal and written.
- Proficiency in managing multiple communication channels (phone, chat, and email).
- Strong problem-solving skills to address customer inquiries effectively.
- Ability to excel in a remote work environment with minimal supervision.
Qualifications
- Previous experience in customer service or related fields is preferred.
- A customer-centric attitude with a focus on delivering quality service.
- High school diploma or equivalent is required.
Career Growth Opportunities
Joining Omni paves the way for numerous avenues of professional advancement. As a contractor, you will engage with diverse clients, broadening your skill set and expanding your career possibilities.
Company Culture And Values
Omni champions a community-driven approach, fostering flexibility and independence in your work environment. By becoming part of our contractor network, you'll be aligned with a company that values collaboration and support.
Networking And Professional Opportunities
As a member of Omni, you will benefit from valuable networking opportunities and the potential to connect with industry professionals while gaining access to various contracts.
Compensation And Benefits
- Competitive hourly pay ranging from \(14 to \)20, based on contract.
- Enjoy the advantages of a flexible remote work environment.
Employment Type: Contractor
