Scheduling Coordinator & Administrative Coordinator
You are a person of impact, and you want to experience meaningful work. You understand that your expertise matters and makes a difference. At our company we value people like you because we are committed to changing the way people “hear” the world.
We are a woman-owned sign language/accessibility company looking for a multi-tasking, dynamic energetic human to join our team! The ideal candidate is detail-oriented, enjoys a vibrant work environment, and possesses a heart-centered approach to achieving goals. An individual who aspires to advance professionally within our team of exceptional individuals through a commitment to long-term employment.
Qualifications
- Education and Experience:
- Bachelor’s degree (Preferred).
- Proven working experience in scheduling sign language interpreters (Preferred)
- Understand sign language interpreter certification levels, licensure, and standards
- Skills:
- Solid organizational skills, including attention to detail and multitasking abilities
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Strong working knowledge of Microsoft Office
- Tech savvy and high ability to problem solve
- Ability to meet and exceed deadlines
Why We Love Coming to Work at MT&A
- Our team is small, mighty, and we actually like each other
- Trust and respect are part of our culture
- Team member ideas matter and have impact
- We all have a passion to help people and we get to do just that every day!
- Oh, and the boring but important stuff – we get paid every two weeks, we have health insurance, and paid time off
- On Wednesdays we wear pink
As a Scheduling Coordinator you'll be the backbone of our business, managing multiple tasks at once and keeping us all on track. You'll need to be an expert in time management, teamwork, attention to detail, project management, and have a passion for diversity and inclusion all while keeping your cool under pressure. You will be a key member of our team, responsible for keeping our schedule on track, our clients happy, and our business running like a well-oiled machine.
Responsibilities Summary
- Scheduling of Accessibility Services:
- Obtain information from customers for scheduling of services
- Coordinate and schedule services with contractors/providers via text, email, phone, or otherwise for scheduling
- Ensure that all projects are delivered on time, within scope, and within budget.
- Retention of customers
- Participate in on-call services
- Payments & Invoicing:
- After services are rendered, review for scheduling database for accuracy, then submit final accurate invoices to QuickBooks for customer billing
- Send invoices out to customers for payments
- Collect payments from customers
- Generate reports for contractor and employee payments, submit to payroll
- Contractor Recruitment & Retainment:
- Recruit contractors (ie: interpreters, captioners)
- Interview contractors (ie: interpreters, captioners)
- Ensure onboarding of all contractors is complete and accurate
- Ensure retention of all contractors
- Administrative:
- Support website, company newsletter, and other marketing materials for customers and recruiting
- Generate Standard Operating Procedures and Specification Sheets for all tasks
- Other duties as assigned
- Creative Projects:
- Post-Production: Interpreting, Captioning, audio descriptions (training provided)
- Planning or presenting workshops
- Other creative projects as assigned
Personal Attributes
- Ability to manage multiple priorities under pressure
- Strong problem-solving skills
- High level of personal and professional integrity
- Ability to work independently and as part of a team
- Strong analytical and critical thinking abilities
- Self-directed, motivated, and solutions-focused
Working Conditions (Hybrid)
- Ability to travel onsite as needed
- Ability to work remotely and have a private office
- High speed internet that can withhold requirements for remote work
- Located in the St. Louis Metro Area (Preferred)
If you said HECK YES to all of this then we want you to join our team! Apply now so we can meet you!
The attached job posting is a summary of the full job description. A full job description will be provided at the time of an offer. Salary range does not include total compensation with benefits. This position has an opportunity for advancement. Higher salary ranges are determined by level of experience performing these tasks.
EEOC Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants must reside in the United States and must be authorized to work
Job Type: Full-time
Pay: $45,000.00 - $53,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Work Location: Remote
