Scheduling Coordinator & Administrative Coordinator

You are a person of impact, and you want to experience meaningful work. You understand that your expertise matters and makes a difference. At our company we value people like you because we are committed to changing the way people “hear” the world.

We are a woman-owned sign language/accessibility company looking for a multi-tasking, dynamic energetic human to join our team! The ideal candidate is detail-oriented, enjoys a vibrant work environment, and possesses a heart-centered approach to achieving goals. An individual who aspires to advance professionally within our team of exceptional individuals through a commitment to long-term employment.

Qualifications

Education and Experience:
Bachelor’s degree (Preferred).
Proven working experience in scheduling sign language interpreters (Preferred)
Understand sign language interpreter certification levels, licensure, and standards
Skills:
Solid organizational skills, including attention to detail and multitasking abilities
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Strong working knowledge of Microsoft Office
Tech savvy and high ability to problem solve
Ability to meet and exceed deadlines

Why We Love Coming to Work at MT&A

Our team is small, mighty, and we actually like each other
Trust and respect are part of our culture
Team member ideas matter and have impact
We all have a passion to help people and we get to do just that every day!
Oh, and the boring but important stuff – we get paid every two weeks, we have health insurance, and paid time off
On Wednesdays we wear pink

As a Scheduling Coordinator you'll be the backbone of our business, managing multiple tasks at once and keeping us all on track. You'll need to be an expert in time management, teamwork, attention to detail, project management, and have a passion for diversity and inclusion all while keeping your cool under pressure. You will be a key member of our team, responsible for keeping our schedule on track, our clients happy, and our business running like a well-oiled machine.

Responsibilities Summary

Scheduling of Accessibility Services:
Obtain information from customers for scheduling of services
Coordinate and schedule services with contractors/providers via text, email, phone, or otherwise for scheduling
Ensure that all projects are delivered on time, within scope, and within budget.
Retention of customers
Participate in on-call services
Payments & Invoicing:
After services are rendered, review for scheduling database for accuracy, then submit final accurate invoices to QuickBooks for customer billing
Send invoices out to customers for payments
Collect payments from customers
Generate reports for contractor and employee payments, submit to payroll
Contractor Recruitment & Retainment:
Recruit contractors (ie: interpreters, captioners)
Interview contractors (ie: interpreters, captioners)
Ensure onboarding of all contractors is complete and accurate
Ensure retention of all contractors
Administrative:
Support website, company newsletter, and other marketing materials for customers and recruiting
Generate Standard Operating Procedures and Specification Sheets for all tasks
Other duties as assigned
Creative Projects:
Post-Production: Interpreting, Captioning, audio descriptions (training provided)
Planning or presenting workshops
Other creative projects as assigned

Personal Attributes

Ability to manage multiple priorities under pressure
Strong problem-solving skills
High level of personal and professional integrity
Ability to work independently and as part of a team
Strong analytical and critical thinking abilities
Self-directed, motivated, and solutions-focused

Working Conditions (Hybrid)

Ability to travel onsite as needed
Ability to work remotely and have a private office
High speed internet that can withhold requirements for remote work
Located in the St. Louis Metro Area (Preferred)

If you said HECK YES to all of this then we want you to join our team! Apply now so we can meet you!

The attached job posting is a summary of the full job description. A full job description will be provided at the time of an offer. Salary range does not include total compensation with benefits. This position has an opportunity for advancement. Higher salary ranges are determined by level of experience performing these tasks.

EEOC Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants must reside in the United States and must be authorized to work

Job Type: Full-time

Pay: $45,000.00 - $53,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
Rotating weekends
Weekends as needed

Work Location: Remote

MT & Associates| Sign Language Interpreting

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Scheduling Coordinator