First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.
Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.
Your Title: Administrative Assistant, Funding
Your Location: Remote/Anywhere within the US
You Report To: Team Lead, Ancillary and Product Management
Your schedule: Shifts are flexible, with varying times between Monday - Friday 9:30 AM - 6:00 PM EST. (10:30 AM - 2:30 PM, 12:00 PM - 4:00 PM, or 1:00 PM - 5:00 PM EST)
Your compensation: $19.11/hr plus a bonus!
Learn more about our awesome Funding Department
About the Opportunity:
First Help Financial, voted and certified as a “Great Place to Work” by our workforce for three years in a row, is adding a new partner to our Funding department to accommodate our remarkable growth! The Funding Administrative Assistant will support the funding managers and broader funding team with various tasks and projects. This role supports the department’s operational needs and helps ensure the smooth execution of funding-related processes.
What you will do:
Your duties include, but are not limited to:
- Assist funding managers with day-to-day tasks and special projects to ensure timely completion and support department goals.
- Provide administrative support to different branches of the funding team, responding to project requests and handling inquiries as needed.
- Verify coverage details for voluntary protection products (VPP) and ensure all information is accurate and up to date.
- Maintain accurate records and documentation for all assigned tasks.
- Collaborate with team members to meet deadlines and ensure funding operations are running efficiently.
What you bring:
- High school diploma or GED equivalent required
- Minimum of 1 year of administrative support or customer service experience
- Detail-conscious and task oriented mindset
- Excellent written and verbal communication skills
- Ability to prioritize tasks and manage time effectively
- Proficiency in Microsoft Office Suite required (Word, Excel, PowerPoint, Outlook)
- Demonstrates historical career stability
FHF Benefits…
- Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.
- Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
- Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you.
Diversity and Inclusion
FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
Requirements
