Job description:
At Pathway Law Firm, we are dedicated to helping individuals navigate complex legal challenges with confidence and clarity. Our firm is built on integrity, client advocacy, and results-driven representation, and we are committed to delivering exceptional legal services with compassion and professionalism.
Working at Pathway Law Firm means being part of a highly respected, client-centered team that values collaboration, innovation, and career growth. We invest in our employees by offering a supportive work environment, professional development opportunities, and a culture that fosters success. If you are looking for a firm where your work truly makes an impact and where you will be appreciated for your contributions, Pathway Law Firm is the place for you! Come Experience the Difference and Go Beyond Ordinary – Choose Excellence!
At Pathway Law Firm we believe in Five Foundational Principles:
- Commitment to Excellence – We hold ourselves to the highest standards in client service and legal representation.
- Culture of Teamwork – Collaboration and mutual support drive our success.
- Client-Centered Approach – Every case is handled with care, integrity, and dedication to achieving the best outcome.
- Growth and Development – We provide opportunities for employees to advance their careers and expand their skills.
- Integrity and Transparency – Ethical decision-making and open communication are the foundation of our firm.
We welcome individuals who share our commitment to excellence to apply for our current open position(s) and become a valued part of our team.
Who We’re Looking For
We need a sharp, highly organized, and proactive Receptionist who is bilingual in Spanish who thrives in a fast-paced, high-volume environment and is ready to assist in personal injury cases from start to finish. The ideal candidate is a problem solver, a master communicator, and an assistant powerhouse who knows how to keep things moving, and keep clients informed.
Key Responsibilities
- Warmly greet and assist clients in both Spanish and English, in person and over the phone
- Answer high-volume calls, direct inquiries, and take detailed messages for attorneys and staff
- Translate basic client information and conversations for non-Spanish speaking team members
- Schedule appointments and maintain the attorney and case manager calendar, as needed.
- Manage all incoming and outgoing mail, incoming faxes, deliveries, and maintain a polished and organized reception area
- Support case managers and legal staff with administrative tasks as needed
- Provide a calm, confident, and professional presence for clients who are often injured, scared, or in an emergency.
What You Bring to the Table
· Fluent in Spanish and English (written and verbal)
· At least 1 year of experience in a receptionist or administrative role, preferably in a legal or medical setting
· Personal injury law experience is a plus, but not required — we’re happy to train the right candidate
· Excellent communication and interpersonal skills
· Strong multitasking abilities and attention to detail
· Compassionate and patient demeanor, especially when dealing with injured or distressed clients
· Proficiency in basic computer systems, including MS Office and legal CRM software (preferred)
