Overview
We are seeking a highly organized and proactive Virtual Assistant to support our remodeling business. This remote role requires excellent communication skills, strong office management abilities, and familiarity with various administrative tools. The ideal candidate will assist with daily operations, answering phone calls, customer support, and administrative tasks to ensure smooth business processes. Prior experience in office management, clerical work, or customer service is preferred, along with proficiency in computer literacy and organizational skills. Bilingual abilities are a plus to serve our diverse client base. This position offers an opportunity to work in a dynamic environment while providing essential support to our team.
Responsibilities
- Manage calendar scheduling and appointment setting for project timelines and customer walk throughs
- Handle incoming inquiries via dedicated business line with professional phone etiquette
- Maintain accurate data entry and filing systems using Microsoft Office, Google Workspace, and other relevant software
- Become familiar with our CRM tool to enter in leads and manage leads as well
- Update leads status in our Google Ads portal
- Assist with bookkeeping tasks using QuickBooks and perform basic bookkeeping duties
- Support communication with ongoing customers as well as our subcontractors for ease of workflow to get jobs completed efficiently
- Coordinate office supplies and manage inventory levels for administrative needs
- Proofread and review documents for accuracy before submission or client delivery
- Provide customer support through email, chat, or phone to address client questions or concerns
- Assist with project documentation, reports, and administrative paperwork related to remodeling projects
- Support social media updates and marketing efforts as needed
Qualifications
- Proven experience in office management, administrative support, or clerical roles
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and data entry tools
- Familiarity with QuickBooks for bookkeeping and financial record keeping
- Excellent organizational skills with the ability to multitask effectively in a remote setting
- Exceptional communication skills, both verbal and written; experience with phone etiquette required
- Bilingual abilities are highly desirable to serve a diverse clientele
- Previous experience as a personal assistant, medical receptionist, dental receptionist, or customer service representative is advantageous
- Strong typing skills with high accuracy and attention to detail
- Ability to manage time efficiently and prioritize tasks independently
- Prior experience in office or administrative roles within the remodeling or construction industry is a plus
This position is an excellent opportunity for a motivated individual seeking flexible remote work supporting a growing remodeling business.
Job Type: Part-time
Pay: $500.00 - $1,200.00 per month
Expected hours: 20 per week
Work Location: Remote
