Research Assistant (RA)
Join Us at Centricity Research!
Centricity Research is one of the largest clinical research networks in North America. We are a fully centralized Integrated Research Organization (IRO) specializing in conducting Phase I-IV clinical trials in over 35 therapeutic areas: inpatient and outpatient; pharmaceutical, biotechnology, and medical device trials.
About the Role
As a Research Assistant (RA), you’ll play a vital role in supporting the successful execution of clinical research studies from start to finish. You’ll work closely with Investigators, Clinical Research Coordinators (CRCs), and the wider site team to ensure studies run smoothly, safely, and in full compliance with protocol and regulations. This role is hands-on and varied – some days you’ll be recruiting and screening participants, other days you’ll be collecting data, processing samples, or keeping study documentation organized and accurate. Your work will directly contribute to advancing clinical research that makes a difference in patients’ lives.
What You’ll Do
Support Study Protocol & Safety
- Conduct study activities in compliance with GCP, SOPs, and study protocols.
- Monitor participant safety and well-being throughout their study journey.
- Schedule and conduct study visits, including vitals, ECGs, and other protocol-required assessments.
Recruitment, Screening & Enrollment
- Assist with recruitment strategies and outreach efforts to identify eligible participants.
- Screen participants according to inclusion/exclusion criteria.
- Obtain informed consent and maintain accurate documentation.
Study Visit Execution
- Perform delegated clinical tasks such as phlebotomy, sample collection and shipping, point-of-care testing, and investigational product accountability.
- Accurately complete source documents, CRFs, queries, and maintain CTMS records.
Data Integrity & Compliance
- Collect and report adverse events promptly, including SAEs within required timelines.
- Maintain investigational product inventory, logs, and storage conditions.
- Conduct quality control checks to ensure data accuracy and protocol compliance.
Site & Administrative Support
- Prepare for monitoring visits and audits, assist with ISF maintenance, and address follow-up actions.
- Organize exam rooms, labs, storage, and waiting areas as needed.
- Assist with scheduling, participant check-in/out, and front desk coverage (as applicable).
- Participate in company or community outreach events to support recruitment and engagement.
You Might Be a Great Fit If You:
- Have a degree in a health, science, or research-related field or equivalent hands-on experience in a healthcare or clinical setting.
- Are comfortable with clinical tools like blood pressure monitors, ECG machines, or point-of-care testing devices (or are eager to learn).
- Have strong attention to detail and can maintain accurate, compliant documentation.
- Enjoy working in a fast-paced environment with changing priorities.
- Communicate clearly and professionally with participants, colleagues, and external partners.
- Are tech-savvy and comfortable navigating Microsoft Office and clinical data systems.
- Thrive in a team environment but can also work independently.
- Bring a proactive, problem-solving mindset to every challenge.
Why Centricity Research?
Our Mission
We connect people to scientific advancements through groundbreaking research within a deeply human experience.
Our Core Values
- Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
- Care: We show up for each other, our customers, and our mission - always going the extra mile.
- Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
- One Team: We collaborate, support one another, and succeed together.
- Grow for Good: We grow with purpose - to expand access to research and improve global health.
- Own It: We take initiative, deliver results, and follow through - with passion and accountability.
Benefits
- Comprehensive health, dental, and vision insurance
- Enhanced EAP – mental health support
- Flexible PTO + paid holidays
- Continuing education reimbursement
- 401(k) / RRSP with company match and immediate vesting
Ready to Apply?
We’d love to hear from you – apply now!
We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.
Minimum:
- Canada: College/University Degree OR a healthcare / clinical research diploma (or equivalent experience in a healthcare / clinical research setting (dependent on-site requirements for the role)
- US: HS/GED/ Certified Medical Assistant or other medical training
Preferred:
- Clinical Research Certificate is preferred
Prerequisite (Essential):
- Excellent communication skills (verbal and written)
- Excellent computer skills (MS Word, Excel and Outlook)
- Attention to detail
- Ability to manage time efficiently
- Self-directed
- Teamwork & Collaboration
- Proficient level of clinical, interpretive, and analytical skills with organizational skills for project planning
- Flexible & Adaptable
- Strong knowledge of ICH GCP, FDA & HC Division 5 guidelines
Foundation:
- Conflict resolution
- Receptive to feedback
- Empowering & Developing others
- Empathy Skills
- Planning and organizing skills
- Excellent problem-solving skills
- Achievement oriented
- Analytical ability
- Initiative
- Decision making
Leadership:
- Forward thinking
- Innovative
- Creative
- Strategic thinking
- Self confidence
- Strong interpersonal skills
- Physical demands include but not limited to prolonged sitting, light lifting, standing, reaching, walking, and bending.
- Frequently required to complete work on the computer in a seated position
- May be required to lift light boxes (10 - 20lbs)
- Modern medical office environment or home office environment
- Required to follow OSHA and CCOHS guidelines, in addition to other local healthcare regulations
- Required to perform duties in relation to HIPAA, PIDEDA, and other local privacy regulations
- Some positions may require overnight/weekend hours
- Opportunities to work with internationally renowned physicians
- Comprehensive health benefits, competitive salary
- RRSP or 401(k) contribution matching
- Continued opportunities for growth & development; yearly education allowance
- Paid holiday closures and employee appreciation days off