MasterWord Services (MWS) provides language services solutions in over 250 languages, across four different continents. Services we provide include Translation, Localization, Onsite Interpreting, Video Remote Interpreting (VRI), and Over-the-Phone Interpreting (OPI) Services. Our clients include some of the world’s largest businesses, government entities, healthcare organizations, educational institutions and not-for-profit organizations.
We offer a competitive salary and extensive benefits package. We offer a casual and relaxed, yet professional environment where people can learn and grow with the company. We are looking for a Interpreter, ASL (American Sign Language) to join our Deaf and Hard of Hearing Team as we continue to grow the business.
Interpreter, ASL (American Sign Language)
The Interpreter: ASL provides American Sign Language (ASL) interpretation, transliteration and sight translation communication access either consecutively or simultaneously to appointed Deaf or Hard of Hearing and associated clientele.
Status: Full-time
Location: Houston, TX/ Dallas TX
Roles and Responsibilities:
General duties include without limitation:
- Adhere to NAD/RID Code of Professional Conduct
- Adhere to and follow all MasterWord ISO required processes in reporting, escalation and documentation
- Adhere to the MasterWord Communication Plan for all internal and external communications
- Attend scheduled division specific events when applicable
- Includes but not limited to: provide effective communication interpretation services to members of the Deaf and Hard of Hearing community both in-person and remotely in diverse industry settings
- Support the Deaf and Hard of Hearing Department with internal interpretation needs for Deaf/HH staff, operational needs, and other duties for the division as assigned.
- Provide observational feedback on operational or service adjustments that may be needed such as the recommendation for a Certified or Qualified Deaf Interpreter
- Demonstrate MasterWord’s core values at all times in conjunction with any MasterWord performed duty or responsibility
- Other duties as assigned, record and file retention, and other related general office duties.
- Backup receptionist and administrative assistant duties as required.
- Other duties may be assigned.
Required Qualifications:
- Associates degree or higher is preferred or five (5) years of compensated interpreting experience preferred or equivalent combination of education and experience.
- Broad Knowledge of Deaf culture, the ASL interpreting field, basic linguistics, and medical terminology in American Sign Langue and English
- Progressive experience in medical interpretation settings working within diverse organizations and multi-cultural environments
- Must be willing to work occasional extensive hours to meet possible client needs and provide after-hours on call support on a scheduled rotating basis
- Exceptional oral and written communication skills
- Interpreter must be certified by the Board for Evaluators of Interpreters (BEI) or Registry of Interpreters for the Deaf (RID)
EEO/M/F/D/V
