Job Overview
Join Omni as a Remote Customer Service Representative in a contractor role, where you will kickstart your journey with our esteemed network of remote customer care professionals. Upon joining, you will gain exclusive access to view and take on various open contracts, working with renowned Fortune 500 companies.
Key Responsibilities
- Deliver outstanding customer service through inbound phone calls, chat messages, and email correspondence.
- Maintain a professional and courteous demeanor while assisting customers.
- Collaborate with team members to uphold service excellence standards.
Required Skills
- Excellent communication abilities.
- Proficient in managing time and handling customer inquiries effectively.
- Adaptability to meet diverse client needs and performance expectations.
Qualifications
- Previous experience in a customer service capacity is preferred.
- Demonstrated capability to work independently and solve problems effectively.
- High school diploma or equivalent is required.
Career Growth Opportunities
As a valued member of the Omni contractor community, you will have access to numerous contracts that will not only enhance your skills but also position you for future opportunities in customer service and other career paths.
Company Culture And Values
Omni promotes a flexible and remote work environment, allowing you to create a work schedule that aligns with your personal and professional life. Our commitment to independence and adaptability fosters a culture of service excellence.
Compensation And Benefits
- Competitive contract earnings, ranging from \(14 to \)20 per hour, determined by your performance while assisting customers.
- Additional incentives are available, based on client requirements and performance metrics.
Note: Home office locations not approved include several states, such as California, New York, and Washington. Please refer to the original job posting for a complete list.
Employment Type: Contractor
