Position: Customer Support Representative for On-Demand Certification
Hourly Rate: $17
Start Date: January 14, 2025
Job ID: 2159
Job Overview
Join Omni, a prestigious firm servicing a variety of esteemed clients, including Fortune 500 companies. As a Customer Support Representative, you will engage with customers through inbound phone calls, chat messages, and emails, ensuring exceptional service delivery. This role presents an opportunity for independent contractors to thrive in a flexible work environment while contributing to a reputation for excellence.
Key Responsibilities
- Deliver outstanding customer support by managing inbound calls
- Respond to chat inquiries and emails in a timely and professional manner
- Maintain a positive, helpful, and solution-oriented attitude in all interactions
- Achieve and uphold performance metrics and quality standards set forth by the organization
Required Skills
- Excellent communication abilities
- Ability to multitask effectively
- Strong customer service orientation
- Proficiency in utilizing computers and various software applications
- Effective problem-solving skills
Qualifications
- Previous customer service experience is preferred
- Capacity to work independently and manage time efficiently
- Strong listening skills and meticulous attention to detail
- High school diploma or equivalent is required
Career Growth Opportunities
Working with prominent Fortune 500 companies can provide valuable experience that enhances career prospects in customer service and related sectors.
Company Culture And Values
Omni promotes a flexible work culture that values the contributions of independent contractors. The emphasis on delivering superior customer service reflects a commitment to professionalism and excellence, making it an ideal environment for personal and professional development.
Please Note
Home Office Locations NOT Approved:
Alaska
California
Connecticut
Delaware
Denver, Colorado
Flagstaff, Arizona
Hawaii
Illinois
Michigan
Maine
Massachusetts
Maryland
Minneapolis, Minnesota
New Jersey
New York
Oregon
Rhode Island
St. Paul, Minnesota
Vermont
Washington
Washington DC
If you are passionate about customer service and seeking a rewarding opportunity within a reputable company, we encourage you to apply.
Employment Type: Contractor
