Job Overview
Embark on a rewarding journey with Omni as a Remote Customer Service Representative in a contractor role. Join our esteemed community of independent contractors and gain exclusive access to a diverse range of open contracts, working with prominent Fortune 500 companies.
Key Responsibilities
- Deliver outstanding customer service through various channels, including inbound phone calls, chat messages, and emails.
- Engage with customers professionally and efficiently, ensuring their needs are met promptly.
Required Skills
- Exceptional verbal communication skills.
- Strong customer service orientation with a focus on client satisfaction.
- Ability to multitask and manage time effectively in a remote environment.
- Proficient in utilizing computers and communication technologies.
Qualifications
- Previous experience in customer service is preferred.
- Strong problem-solving abilities and keen attention to detail.
- Capacity to work autonomously while managing your own schedule.
- High school diploma or equivalent is required.
Career Growth Opportunities
Joining Omni provides significant opportunities for professional development, allowing you to build a successful career in customer service while collaborating with a variety of clients and contracts.
Company Culture And Values
At Omni, we pride ourselves on fostering a flexible and independent work environment. Our community-driven culture values diversity and encourages collaboration, providing an inclusive atmosphere for all contractors.
Compensation And Benefits
- Competitive contract earnings ranging from \(14 to \)20 per hour, influenced by your customer interaction status.
- Additional performance-based incentives are available to enhance your earning potential.
- Enjoy the freedom to create a work schedule that aligns with your lifestyle.
Employment Type: Contractor